Experience

Fleet Cost & Care

• United States
• Software Development
• 1 - 100 Employee

• Implementation Specialist

  • May 2023 - Present

  Implementation Specialist who is goal-driven, detail-oriented, and has a passion for helping companies and their teams optimize business processes with fleet management technology. Through end-user education and training he helps customers understand how to best utilize Fleet Cost & Care’s (FCC) products, NexGen and Atom. Understanding a successful software implementation begins with understanding your customer. If you understand their problems, you can work toward a solution. Knowing industry specific workflows and customer needs are essential to crafting a training program that has depth and weight. Show less



Sharetec Systems

• United States
• Software Development
• 1 - 100 Employee

• Implementation Specialist

  • Sep 2022 - Apr 2023

  Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs. Configured, installed and handled troubleshooting tasks for variety of different applications. Documented specialized data and requirements to address business demands. Suggested solutions to developing problems during project so that correct modifications could be made. Focused solutions on industry-specific workflow, client base and protocols, tailoring implementations to client needs. Configured, installed and handled troubleshooting tasks for variety of different applications. Documented specialized data and requirements to address business demands. Suggested solutions to developing problems during project so that correct modifications could be made.



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Associate Banker

  • May 2021 - Sep 2022

  Exhibiting strong customer service skills, presenting consumer-bank focused products and services while proactively educating clients on utilizing available access channels Proactively collaborating with others to help customers Helping build relationships with customers by connecting them with team members who can help them address their financial needs Ensuring financial transactions are completed accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements Show less



Office of Congressman Jim Banks

• United States
• Legislative Offices
• 1 - 100 Employee

• Intern

  • Aug 2017 - Sep 2017

  Sorted and distributed office mail and recorded incoming shipments for corporate records. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Executed record filing system to improve document organization and management. Handled client correspondence and tracked records to foster office efficiency. Sorted and distributed office mail and recorded incoming shipments for corporate records. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Executed record filing system to improve document organization and management. Handled client correspondence and tracked records to foster office efficiency.