Experience

Fidelity ADT

• South Africa
• Security and Investigations
• 700 & Above Employee

• Community Manager

  • May 2017 - Present

  My current position has allowed me to grow within the business and has given me the opportunity to look after my own dedicated area. This has come with it challenges however through applying the correct strategy along with interdepartmental projects we have managed to accomplish the desired business results. This has given me the ability to be proactive, seize opportunities and thereby influence, taking prompt action to accomplish objectives and achieve goals beyond what is required My current position has allowed me to grow within the business and has given me the opportunity to look after my own dedicated area. This has come with it challenges however through applying the correct strategy along with interdepartmental projects we have managed to accomplish the desired business results. This has given me the ability to be proactive, seize opportunities and thereby influence, taking prompt action to accomplish objectives and achieve goals beyond what is required



ADT

• United States
• Consumer Services
• 700 & Above Employee

• Contact Centre Supervisor (Inbound & Specialised outbound teams)

  • Jan 2013 - Present

• Supervisor

  • Jan 2013 - Present

• Customer Service Consultant

  • Apr 2011 - Jan 2013



Nedbank

• VAF Consultant

  • Feb 2008 - Mar 2011