Nicholas Gillens
Senior Store Manager at Mattress Firm- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Experience
-
Mattress Firm
-
United States
-
Retail
-
700 & Above Employee
-
Senior Store Manager
-
Oct 2020 - Present
-
-
Area Manager
-
Oct 2017 - Oct 2020
-
-
-
Sleepy's, The Mattress Professionals
-
United States
-
Retail
-
300 - 400 Employee
-
Showroom Manager
-
Mar 2015 - Oct 2020
-
-
-
Bloomingdale's
-
United States
-
Retail
-
700 & Above Employee
-
Store to Door Supervisor
-
Feb 2010 - Nov 2013
• Certified Trainer for Fulfillment Center and Store 2 Door purchases• Supervised and staffed a 10-associate crew on fulfilling online & store generated orders at a 88% fill rate YTD (#1 in the company)• Enforced policies and procedures on picking, packing & scanning merchandise• Worked diligently with Fine Jewelry dept. on manually booking fulfillment orders (semi-annual annual inventory accounts)• Wore multiple hats in assisting other support departments (Distribution, Visual, Alterations, Merchandising, Event Planning, etc.), as well as retail sales • Ran semi-annual inventory for high-end boutique items (Burberry, True Religion, Fendi, etc.), and annual fiscal inventory counts
-
-
-
-
Manager in Training
-
Oct 2007 - Dec 2009
• Managed a 4-associate crew on Sales, Wedding Planning & and daily procedures• Serviced a high volume of customers within the fall and spring season (Wedding Planner, Graduations, etc.)• Maintained a sanitary and safe work environment• Treated each customer with the warmth and respect that constitutes the Cozy Corner Experience • Managed a 4-associate crew on Sales, Wedding Planning & and daily procedures• Serviced a high volume of customers within the fall and spring season (Wedding Planner, Graduations, etc.)• Maintained a sanitary and safe work environment• Treated each customer with the warmth and respect that constitutes the Cozy Corner Experience
-
-
-
Toys"R"Us
-
United States
-
Retail
-
700 & Above Employee
-
Electronics Department Supervisor
-
Sep 2005 - Aug 2007
• Handled stock and inventory for the electronics department while engaging customers in a high paced atmosphere• Encouraged associates in competitions for the highest metrix per hour• Event Planner for some Video Gaming events• Certified Trainer in Sales improvements • Handled stock and inventory for the electronics department while engaging customers in a high paced atmosphere• Encouraged associates in competitions for the highest metrix per hour• Event Planner for some Video Gaming events• Certified Trainer in Sales improvements
-
-
-
-
General Store Manager
-
Oct 2002 - Apr 2005
• Managed general store operations ranging from floor operations to clerical duties in a $2 million franchise store • Handled shipping and receiving of special request orders• Managed, scheduled, and trained a team of anywhere between 6 to 12 people• Handled bank deposits and employee payroll in a timely manner • Managed general store operations ranging from floor operations to clerical duties in a $2 million franchise store • Handled shipping and receiving of special request orders• Managed, scheduled, and trained a team of anywhere between 6 to 12 people• Handled bank deposits and employee payroll in a timely manner
-
-