Experience

NoRedInk

• United States
• E-learning
• 100 - 200 Employee

• • Jan 2020 - Present

• • Jan 2018 - Jan 2020

  * Led Enterprise and Lighthouse customers through all phases of customer lifecycle including renewal, cross-sell, and upsell * CRM support for Customer Success team* Provided consistent and timely customer feedback to Product team

• • Aug 2017 - Dec 2017



Summer Search

• United States
• Non-profit Organizations
• 100 - 200 Employee

• • Jun 2017 - Sep 2017

• • 2012 - May 2017

  • Strategic planning and problem solving to ensure effective program delivery for 400 high school students• Management, supervision, and performance evaluation for program staff• Hiring, on-boarding, and training for program staff• Collaborate with internal and external stakeholders to ensure effective working relationships• Local technology support for office of 25 employees

• • 2008 - 2012

  • Developed deep mentoring relationships with over 50 high school students from a broad range of cultural backgrounds• Supported students in developing and reaching short and long-term personal and educational goals• Supported students in high school graduation and post-secondary matriculation



Greenfield Center School

• United States
• Education Management
• 1 - 100 Employee

• Teacher

  • 2007 - 2008



Peace Corps

• United States
• International Affairs
• 700 & Above Employee

• • 2004 - 2006

• • 2003 - 2004