Nicholas George

Lead Support Specialist at NATIONAL Business Technologies
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Contact Information
us****@****om
(386) 825-5501
Location
Albany, New York, United States, US

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Bio

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Credentials

  • IS-42.A Social Media in Emergency Management
    FEMA
    Mar, 2023
    - Nov, 2024
  • ConnectWise Control
    ConnectWise
    Jun, 2022
    - Nov, 2024
  • ConnectWise Dispatcher
    ConnectWise
    May, 2022
    - Nov, 2024
  • ConnectWise Engineer/Technician
    ConnectWise
    May, 2022
    - Nov, 2024
  • ConnectWise Internal IT
    ConnectWise
    May, 2022
    - Nov, 2024
  • Ring Central Admin (MVP Advanced)
    RingCentral
    May, 2022
    - Nov, 2024
  • CompTIA IT Fundamentals+
    CompTIA
    Apr, 2022
    - Nov, 2024
  • IS-00505: Religious and Cultural Literacy and Competency in Disaster
    FEMA
    Dec, 2019
    - Nov, 2024
  • IS-00363: Introduction to Emergency Management for Higher Education
    FEMA
    Nov, 2019
    - Nov, 2024
  • IS-00100.c: Introduction to Incident Command System, ICS-100
    FEMA
    Oct, 2019
    - Nov, 2024
  • IS-00230.d: Fundamentals of Emergency Management
    FEMA
    Oct, 2019
    - Nov, 2024
  • IS-00453: Introduction to Homeland Security Planning
    FEMA
    Oct, 2019
    - Nov, 2024
  • Social Media Analysis During Disasters
    Medical Library Association
    Mar, 2002
    - Nov, 2024
  • Continuum Certified IT Expert
    Continuum
    Jun, 2022
    - Nov, 2024
  • Datto Certified Advanced Technician in Continuity
    Datto, Inc.
    Jun, 2022
    - Nov, 2024
  • Datto Certified Deployment Specialist in Continuity
    Datto, Inc.
    Jun, 2022
    - Nov, 2024

Experience

  • NATIONAL Business Technologies
    • United States
    • Retail Office Equipment
    • 1 - 100 Employee
    • Lead Support Specialist
      • Mar 2023 - Present

    • Information Technology Help Desk Technician
      • May 2022 - Mar 2023

      Working with:Continuum control,Webroot, Sentinel 1, Ninja RMM, Google admin, Cisco Meraki,Active directory, Microsoft admin,Intermedia: VOIP issues sometimes on top of regular IT. - I'm forward facing with the fact that I'm in contact with multiple different sites all day talking to people and on occasion when need be I drive out to sites.

    • Media Specialist
      • Jul 2022 - Jan 2023

      Still working for National, was outsourced to Coxsackie Athens to be their media specialist.

Education

  • University at Albany, SUNY
    College of Emergency Preparedness, CyberSecurity and Homeland Security, Cyber Security
    2019 - 2023

Community

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