Nicholas Caponi
Ecommerce Administrator at Superior Waste Solutions- Claim this Profile
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Bio
Experience
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Superior Waste Solutions
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United States
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Environmental Services
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1 - 100 Employee
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Ecommerce Administrator
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Jan 2022 - Present
• Manage daily orders • Manage and maintain company website •. Enter daily orders and assist with shipping and execution • Meet and greet customers. • Enforce excellent customer service. • Maintain customer and contractor relationships. • Accurately write up high volume customer and contractor orders daily. • Provide ongoing administrative support to senior management, driving organizational success through the management of daily operations and projects. • Manage calendars, coordinate meetings and appointments. • Handles consistent high-volume phone calls on a multiple line system daily. • Operates weight scale and weigh in and weigh out. • Effectively process customer payments via cash or credit card. • Manage and execute daily day to day office duties – scanning, copying, emailing, filing, customer support, scheduling, and billing. • Knowledge of Reach Local software • Created a new archive system and a new customer database system to optimize business and procedures. • Carry out large volume of filing while retaining a good level of accuracy and efficiency. Show less
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Administrative Mapping and Mark-Out Coordinator
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Feb 2019 - Oct 2021
• Coordinate construction plans with town officials and utilities. • Contact town officials to adhere to jurisdictions for local safety and dig laws pertaining to utility construction. • Communicate with 811 Locators, town supervisors and utility to repair damage during construction work. • Mapping dig sites per state and town safety regulations in accordance with NY 811. • Work closely with and communicate between utility companies such as PSEG, National Grid, Suffolk County Water Authority, Verizon and individual town utilities. • Proficient use of Microsoft Office - Excel, Word, ITIC.com, New York 811 Show less
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Sunrun
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United States
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Renewable Energy Semiconductor Manufacturing
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700 & Above Employee
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Project Manager & Sales
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Jun 2018 - Jan 2019
• Review daily installation records and progress reports Complete / assign daily tasks • Design solar panel systems and pricing through BRIGHTPATH and AURORA design programs Prepare and generate proposals for sales teams • Process quotes and pricing for customer deals • Follow up with customers throughout progress of installation • Work side by side with installation team on designs and progress • Process data for all records and business • Create in depth PowerPoint’s and excel sheets for Salesmen • Update and manage all aspects of social media, including Facebook, Twitter and Instagram • Provide excellent customer service • Manage and maintain websites • Price analysis • Create intricate spreadsheets to keep track of sales • Manage a pipeline of activity from prospect to install by following up with all leads and in-home consultations. • Meet minimum required sales targets as set by the Regional Sales Manager. • Develop self-generated leads and appointments with potential customers. • Participate in retail channel lead generation activities. • Engage in local lead generation activities as defined by the metro market. • Maintain current knowledge of Sunrun products and industry developments. Show less
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Mosaic North America
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United States
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Advertising Services
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700 & Above Employee
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Brand Merchandiser
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Jan 2010 - Aug 2018
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