Nicholas Burrows

Solutions Architect at qbox
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Contact Information
us****@****om
(386) 825-5501
Location
Southbank, Victoria, Australia, AU

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Credentials

  • Jamf Certified Admin
    Jamf
    May, 2021
    - Nov, 2024
  • Certified Meraki Networking Associate (CMNA)
    Cisco Meraki
    Jun, 2020
    - Nov, 2024
  • Cybersecurity Fundamentals for Engineers
    ConnectWise
    Jun, 2020
    - Nov, 2024
  • JAMF Certified Tech (200)
    Jamf
    Nov, 2017
    - Nov, 2024
  • Apple Certified Associate - Mac Integration
    Apple
  • Apple Certified Associate - Mac Management
    Apple
  • Apple Certified Support Professional
    Apple
  • Apple IOS Technical Training
    Apple

Experience

    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Solutions Architect
      • Feb 2023 - Present

    • Senior Technical Consultant
      • Mar 2018 - Apr 2023

      As a Senior Technical Consultant at qbox I am responsible for providing multi-tiered support to a diverse range of small-to-medium sized businesses as well as providing consulting and technical pre-sales work for a variety of enterprise customers. I am jointly responsible for the management of the service and projects board, triaging tasks as they come in as business needs and other factors evolve. As well as jointly managing and developing internal documentation and procedures. Some… Show more As a Senior Technical Consultant at qbox I am responsible for providing multi-tiered support to a diverse range of small-to-medium sized businesses as well as providing consulting and technical pre-sales work for a variety of enterprise customers. I am jointly responsible for the management of the service and projects board, triaging tasks as they come in as business needs and other factors evolve. As well as jointly managing and developing internal documentation and procedures. Some technologies that I have worked with include: - Enterprise Server Infrastructure- HPE, Dell, Apple, SuperMicro, SQL - Virtual Infrastructure - VMWare vSphere, Hyper-V, KVM - Storage Infrastructure - SAN, Fibre Channel switching, iSCSI, 3PAR - Enterprise Networking - Layer 3 and Layer 2 Networking, including IPv6. Extensive experience with Cisco Meraki network stack - Cross-platform integration and management of Windows, macOS, iOS, Linux, Android - Project Architecture & Design - Enterprise Backup and Disaster Recovery - Veeam, Datto, Barracuda - MDM: jamf | PRO, AirWatch, Mobile Iron, jamf | NOW, Mosyle, intune - Custom scripting and programming – PowerShell, BASH - Office 365: Including mail migration from on premise to O365, Teams & OneDrive for Business - Google Apps for business - Email security platforms such as Barracuda and Mimecast

    • Australia
    • Information Technology & Services
    • 1 - 100 Employee
    • Technical Architect
      • Feb 2017 - Mar 2018

      As a Technical Architect at Champions of Change I was responsible for the development and implementation of infrastructure projects for both SMB and Enterprise environments as well as the Level 3 escalation point for our customers . I was also engaged in Business Development and technical pre-sales work. Some of the technologies I have worked with include: - Enterprise Server Infrastructure- HP, Dell, Apple, SuperMicro, SQL - Virtual Infrastructure - VMWare vSphere 5.5 & 6… Show more As a Technical Architect at Champions of Change I was responsible for the development and implementation of infrastructure projects for both SMB and Enterprise environments as well as the Level 3 escalation point for our customers . I was also engaged in Business Development and technical pre-sales work. Some of the technologies I have worked with include: - Enterprise Server Infrastructure- HP, Dell, Apple, SuperMicro, SQL - Virtual Infrastructure - VMWare vSphere 5.5 & 6, Hyper-V - Storage Infrastructure - SAN, Fibre Channel switching, iSCSI, 3PAR - Enterprise Networking - Layer 3 and Layer 2 Networking - Cross-platform integration and management of Windows, macOS, iOS, Linux, Android - Project Architecture & Design - Enterprise Backup and Disaster Recovery - MDM: jamf | PRO, AirWatch, Mobile Iron, jamf | NOW - Custom scripting and programming – PowerShell, BASH - Microsoft 365: Including mail migration from on premise to Exchange Online Show less As a Technical Architect at Champions of Change I was responsible for the development and implementation of infrastructure projects for both SMB and Enterprise environments as well as the Level 3 escalation point for our customers . I was also engaged in Business Development and technical pre-sales work. Some of the technologies I have worked with include: - Enterprise Server Infrastructure- HP, Dell, Apple, SuperMicro, SQL - Virtual Infrastructure - VMWare vSphere 5.5 & 6… Show more As a Technical Architect at Champions of Change I was responsible for the development and implementation of infrastructure projects for both SMB and Enterprise environments as well as the Level 3 escalation point for our customers . I was also engaged in Business Development and technical pre-sales work. Some of the technologies I have worked with include: - Enterprise Server Infrastructure- HP, Dell, Apple, SuperMicro, SQL - Virtual Infrastructure - VMWare vSphere 5.5 & 6, Hyper-V - Storage Infrastructure - SAN, Fibre Channel switching, iSCSI, 3PAR - Enterprise Networking - Layer 3 and Layer 2 Networking - Cross-platform integration and management of Windows, macOS, iOS, Linux, Android - Project Architecture & Design - Enterprise Backup and Disaster Recovery - MDM: jamf | PRO, AirWatch, Mobile Iron, jamf | NOW - Custom scripting and programming – PowerShell, BASH - Microsoft 365: Including mail migration from on premise to Exchange Online Show less

  • Crunch IT
    • 113 Ferrars St, Southbank
    • IT System Engineer
      • Oct 2015 - Feb 2017

    • Australia
    • Furniture
    • 1 - 100 Employee
    • Purchasing Coordinator
      • Oct 2014 - Oct 2015

Education

  • Footscray City College
    VCE, VCE
    2008 - 2013

Community

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