Nicholas Bolvin
Social Media + Events Manager at Experis User Research Solutions- Claim this Profile
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English Native or bilingual proficiency
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Japanese Limited working proficiency
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Bio
Sophie Logan
Nick Bolvin and I have worked together for four years on various projects, tasks, and in varying capacities. Nick has a skill for evaluating the talents of the people around him and placing them exactly where they should be to thrive and utilize their own skills in the best way. In communication with the public, he manages that fine line of holding firm to company policies while still being friendly, polite, and inviting even the most difficult customers to return again. He reaches out to help employees when they're struggling, both in the workplace and personally, and makes sure all his employees and team members know he has their back. He is an excellent manager and partner and it's an absolute privilege to work beside him and learn from him.
Cassandra LaDuke
Nicholas has been my manager for the past year and a half. In that time, his strong leadership and organizational skills have provided the foundation our team uses to maintain quality customer service. Nicholas leads by example, demonstrating the high standards our company has for our store. He has never hesitated to provide assistance where needed and continues to help our team to grow and improve.
Sophie Logan
Nick Bolvin and I have worked together for four years on various projects, tasks, and in varying capacities. Nick has a skill for evaluating the talents of the people around him and placing them exactly where they should be to thrive and utilize their own skills in the best way. In communication with the public, he manages that fine line of holding firm to company policies while still being friendly, polite, and inviting even the most difficult customers to return again. He reaches out to help employees when they're struggling, both in the workplace and personally, and makes sure all his employees and team members know he has their back. He is an excellent manager and partner and it's an absolute privilege to work beside him and learn from him.
Cassandra LaDuke
Nicholas has been my manager for the past year and a half. In that time, his strong leadership and organizational skills have provided the foundation our team uses to maintain quality customer service. Nicholas leads by example, demonstrating the high standards our company has for our store. He has never hesitated to provide assistance where needed and continues to help our team to grow and improve.
Sophie Logan
Nick Bolvin and I have worked together for four years on various projects, tasks, and in varying capacities. Nick has a skill for evaluating the talents of the people around him and placing them exactly where they should be to thrive and utilize their own skills in the best way. In communication with the public, he manages that fine line of holding firm to company policies while still being friendly, polite, and inviting even the most difficult customers to return again. He reaches out to help employees when they're struggling, both in the workplace and personally, and makes sure all his employees and team members know he has their back. He is an excellent manager and partner and it's an absolute privilege to work beside him and learn from him.
Cassandra LaDuke
Nicholas has been my manager for the past year and a half. In that time, his strong leadership and organizational skills have provided the foundation our team uses to maintain quality customer service. Nicholas leads by example, demonstrating the high standards our company has for our store. He has never hesitated to provide assistance where needed and continues to help our team to grow and improve.
Sophie Logan
Nick Bolvin and I have worked together for four years on various projects, tasks, and in varying capacities. Nick has a skill for evaluating the talents of the people around him and placing them exactly where they should be to thrive and utilize their own skills in the best way. In communication with the public, he manages that fine line of holding firm to company policies while still being friendly, polite, and inviting even the most difficult customers to return again. He reaches out to help employees when they're struggling, both in the workplace and personally, and makes sure all his employees and team members know he has their back. He is an excellent manager and partner and it's an absolute privilege to work beside him and learn from him.
Cassandra LaDuke
Nicholas has been my manager for the past year and a half. In that time, his strong leadership and organizational skills have provided the foundation our team uses to maintain quality customer service. Nicholas leads by example, demonstrating the high standards our company has for our store. He has never hesitated to provide assistance where needed and continues to help our team to grow and improve.
Credentials
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Accessibility in Action
Microsoft AccessibilityDec, 2019- Nov, 2024
Experience
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Experis User Research Solutions
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United States
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Research
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1 - 100 Employee
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Social Media + Events Manager
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Nov 2019 - Present
Coordinating participant recruitment through management of social media platforms and messaging, establishing tone and cadence for all client-facing online communications. Leading teams on site at events and functions, engaging with potential participants, managing event/swag budget, as well as creation, setup, teardown, and transportation of event materials. (Completing work both in office and remotely) Social Media Manager - Created marketing images, links, and calls-to-action for recruitment efforts. - Developed, coordinated, and evaluated targeted campaigns based on needs of study. - Evaluated and utilized platforms including: Facebook/Meta, Instagram, Reddit Ads, Nextdoor, Twitter, and LinkedIn advertising. - Managed company's Wordpress website/content. - Recommended and implemented changes to recruitment strategies based on feedback, metrics. - Assessed and streamlined client/public communication blockers. - Supported team through evaluating user experience for online surveys, assessing functionality and usability on User Interviews platform. - Maintaining flexibility during multiple projects at once, including recruitment, strategic targeting, and cross-functional initiatives. - Managed concurrent projects of varied sizes, from short-turn weekly recruitments, to multi-month/city campaigns. - Created parallel online recruitment content as a vendor representative of Microsoft Games User Research. Also performing as social media/community manager in the role. - Attended client side meetings to share project progress, blockers, and engaged with project shareholders to detail team's recruitment efforts. - Recommended and actioned outreach emails, calls, nurture campaigns, and messages based on experience in gaming industry. Event Manager + Booth Lead - Identified events and locations to grow participant recruitment efforts, based on needs of the team. - Organized attendance and travel arrangement for team members (research, outreach, staffing, budget). Show less
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Marketing and Merchandising Manager
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Jun 2018 - Nov 2019
Handles store layout and section standards company wide, assessing sales metrics to inform business changes in coordination with upper management, staff on-boarding of changes, communication with industry sales reps to stock company with leverage items.
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Retail Store Manager, Multi-Store Manager
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Jul 2012 - Nov 2019
Multi-Store management, customer service representative, inventory control, staff training and coordination, scheduling, hiring and disciplinary officer. Event planning (tournament and trade show), community building and content creation. Merchandising responsibility for all 4 company locations, enacting layout and display standardization. Locally run Retro/Current Video Game retailer.
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DarthPixel.com
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Bellevue, Washington, USA
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Writer
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Jan 2012 - Jun 2013
Freelance writer/game reviewer. News updates on Video Game/Nerd Culture. http://www.darthpixel.com/ Freelance writer/game reviewer. News updates on Video Game/Nerd Culture. http://www.darthpixel.com/
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GameStop
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United States
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Retail
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700 & Above Employee
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Assistant Store Manager, Interim Store Manager, Senior Game Adviser, Game Adviser
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Nov 2004 - May 2012
Inventory control, store shift scheduling, banking deposits, vendor marketing setup and validation, performance coaching (verbal and written), resolving issues with customers, store section reorganizing. Consistent knowledge base of products ensured the ability to give proper, personal service. Inventory control, store shift scheduling, banking deposits, vendor marketing setup and validation, performance coaching (verbal and written), resolving issues with customers, store section reorganizing. Consistent knowledge base of products ensured the ability to give proper, personal service.
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Education
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2013 - 2015
Western Washington University
Bachelor's Degree, Communication Studies
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