Experience

Creative Family Connections

• United States
• Individual and Family Services
• 1 - 100 Employee

• Manager of Surrogate Recruiting and Matching

  • Sep 2021 - Present

• Case Manager

  • Mar 2020 - Sep 2021

• Client Coordinator

  • Mar 2019 - Mar 2020


Webster Bank
• United States
• Banking
• 700 & Above Employee
• Financial Intelligence Analyst

  • Mar 2017 - Feb 2019


BankMobile

• United States

• Regulatory Compliance Analyst

  • Apr 2014 - Oct 2016

  • Providing oversight and direction for financial service activities to ensure compliance with federal and state laws • Identifying and evaluating potential compliance risks within the company’s current operations • Conducting periodic testing of current compliance policies • Reviewing internal policies to ensure compliance with all relevant laws and regulations • Ensuring the proper handling and resolution of regulation and consumer protection based complaints • Assisting with Quality Assurance review of Suspicious Activity Reports (as needed)



People's United Bank

• United Kingdom
• Financial Services
• 1 - 100 Employee

• Sr. Financial Service Associate

  • Feb 2010 - Apr 2014

  • Branch reconciliation • Handling basic and advanced transactions • Solving complex customer problems • Opening new and maintaining current customer accounts • Handling various audit tasks to include preparation of various branch reports • Cash tracking and ordering • Promoting products and services • Maintaining strict compliance with all federal banking regulations • Branch reconciliation • Handling basic and advanced transactions • Solving complex customer problems • Opening new and maintaining current customer accounts • Handling various audit tasks to include preparation of various branch reports • Cash tracking and ordering • Promoting products and services • Maintaining strict compliance with all federal banking regulations



First National Bank of Litchfield

• United States
• Banking

• Financial Services Representative

  • May 2008 - Mar 2009

  • Processing various customer transactions • Handling a large volume of currency • Promoting products and services • Processing various customer transactions • Handling a large volume of currency • Promoting products and services



Bank of America

• United States
• Banking
• 700 & Above Employee

• Teller

  • Apr 2005 - Feb 2008

  • Received Award of Excellence in Quarter 1 of 2006 as the third highest selling teller in the southern market • Processing routine to advanced customer transactions on a daily basis • Handling large amounts of currency and a large daily volume of customers • Fielding and resolving customer inquiries and complaints • Providing excellent customer service to both customers and non-customers • Received Award of Excellence in Quarter 1 of 2006 as the third highest selling teller in the southern market • Processing routine to advanced customer transactions on a daily basis • Handling large amounts of currency and a large daily volume of customers • Fielding and resolving customer inquiries and complaints • Providing excellent customer service to both customers and non-customers