Experience

Costco IT

• United States
• IT Services and IT Consulting
• 300 - 400 Employee

• Point Of Sale Support Analyst II

  • Apr 2023 - Present

  In my role as a Point of Sale Support Analyst II, I provide comprehensive support to Costco Wholesale locations across the United States, Canada, and Puerto Rico. This encompasses various facilities, including warehouses, business centers, and depots. My responsibilities extend beyond troubleshooting; I actively foster collaborative relationships with other support teams such as the General Service Desk, Network Support, and our development teams. Additionally, I engage with various vendors like Toshiba, Wachter, SME Solutions, and more. My role includes spearheading support efforts related to price checkers. This involves configuring, repairing, and replacing checkers for warehouses while also offering remote assistance. Furthermore, I contribute to controller builds, manage food court kiosk rollouts, and oversee self-checkout configuration, setup, expansion, and remote troubleshooting. Occasionally, I participate in interview panels and assist in training new team members. Show less



Costco Wholesale

• United States
• Retail
• 700 & Above Employee

• Point Of Sale Support Analyst

  • Sep 2021 - Apr 2023



Quality Food Center

• United States
• 100 - 200 Employee

• Dairy Manager

  • Jul 2013 - Sep 2021

• Front End Supervisor

  • Jun 2012 - Jul 2013

• Grocery Clerk

  • Jan 2010 - Jun 2012