Experience

Web Design and SEO Company Limited

• SEO Manager

  • May 2019 - Present



Nicola Writes Things

• Freelance Writer

  • Sep 2014 - Present

  Freelance copywriting, content writing, blogging and editing.



Plymouth Community Homes

• Communications Officer

  • May 2018 - Nov 2018

  Following a brief career break at the end of maternity leave, I took a fixed term role at PCH. The bulk of my role involved the creation of copy for print and online channels, aimed at residents, staff, stakeholders and media outlets. My other duties included providing marketing support to the company’s subsidiaries, handling media enquiries and assisting in maintaining brand presence and integrity on social media platforms. I also project managed and created the ‘scripts’ for two video… Following a brief career break at the end of maternity leave, I took a fixed term role at PCH. The bulk of my role involved the creation of copy for print and online channels, aimed at residents, staff, stakeholders and media outlets. My other duties included providing marketing support to the company’s subsidiaries, handling media enquiries and assisting in maintaining brand presence and integrity on social media platforms. I also project managed and created the ‘scripts’ for two video campaigns, designed for external distribution. Show more Show less



Blue Banana

• SEO Manager

  • Feb 2015 - Jan 2018

  I was responsible for creating and managing the workload for myself and a team of writers, based around the creation of content for the company’s four websites and their respective social media platforms. Link building, writing attention grabbing product descriptions, optimising online content for search results and building a strong online presence through writing articles and reference material comprised the bulk of my job role. My other duties included creating copy for blogging platforms… I was responsible for creating and managing the workload for myself and a team of writers, based around the creation of content for the company’s four websites and their respective social media platforms. Link building, writing attention grabbing product descriptions, optimising online content for search results and building a strong online presence through writing articles and reference material comprised the bulk of my job role. My other duties included creating copy for blogging platforms, running social media campaigns, delivering mass email broadcasts and analysing engagement trend data. Show more Show less



Mothercare

• ELC Senior Sales

  • Aug 2014 - Feb 2015

  My role involved directly supervising a small team, both alongside the manager and alone in their absence. My other duties included visual merchandising, stock control, cash handling, safety testing products, financial administration, participating in community events and complaints handling.



Thorntons

• Assistant Manager/Senior Sales Supervisor

  • Jun 2005 - Aug 2014

  My duties in this role included decoration and preparation of premium confectionary, gift creation, visual merchandising and team training, in addition to the creation and supervision of sales.Worked in locations across the South West.



Cigna Insurance Services

• Inbound Travel Sales Advisor

  • May 2013 - Jul 2013

  My duties in this role related exclusively to customer service and complaints handling. I worked on a team responsible for conducting medical screenings in order to properly administer insurance products for major high street financial providers. I used programmes such as HEALIX, GIOS and GIOX, in addition to Microsoft Office programmes.



Mr Bun's Bakery

• Store Supervisor

  • May 2011 - May 2013

  My duties in this role included financial administration, preparation and decoration of food and beverages, team training and management, creating the company website, co-ordination of social media, marketing and advertising, compilation and creation of our in-house cookbook, in addition to supervising and creating sales.



David Holmes

• PR Intern

  • Mar 2011 - Apr 2011



Shiverfilms

• Production Supervisor

  • Jan 2009 - Sep 2010



Weird Science Productions

• Production Assistant

  • Sep 2006 - Dec 2009