Nic Edlin
Service Delivery Manager at Think Concepts Limited- Claim this Profile
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English Native or bilingual proficiency
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Bio
Experience
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Think Concepts Limited
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New Zealand
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IT Services and IT Consulting
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1 - 100 Employee
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Service Delivery Manager
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Apr 2017 - Present
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Regional Manager - Wellington
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Feb 2016 - Apr 2017
Managing a small team of Wellington IT consultants. This role includes technical work, technical escalations, sales, sales management and project management.
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IT Consultant / Technician
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Mar 2014 - Feb 2016
IT consultancy and technical work, project management and implementation.
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New Era IT
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Desktop Support Technician
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Nov 2012 - Mar 2014
My responsibilities included server maintenance, network maintenance, and end-user computer maintenance for schools ranging from 200-1200 pupils with 20-80 staff. I was the on-site support technician doing a roaming role, which then changed into a full time on-site role at a secondary school. My responsibilities included server maintenance, network maintenance, and end-user computer maintenance for schools ranging from 200-1200 pupils with 20-80 staff. I was the on-site support technician doing a roaming role, which then changed into a full time on-site role at a secondary school.
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Education
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University of Auckland
Bachelor of Arts (B.A.), History