Nic Edlin

Service Delivery Manager at Think Concepts Limited
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Contact Information
us****@****om
(386) 825-5501
Location
NZ
Languages
  • English Native or bilingual proficiency

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Bio

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Experience

    • New Zealand
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Service Delivery Manager
      • Apr 2017 - Present

    • Regional Manager - Wellington
      • Feb 2016 - Apr 2017

      Managing a small team of Wellington IT consultants. This role includes technical work, technical escalations, sales, sales management and project management.

    • IT Consultant / Technician
      • Mar 2014 - Feb 2016

      IT consultancy and technical work, project management and implementation.

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Desktop Support Technician
      • Nov 2012 - Mar 2014

      My responsibilities included server maintenance, network maintenance, and end-user computer maintenance for schools ranging from 200-1200 pupils with 20-80 staff. I was the on-site support technician doing a roaming role, which then changed into a full time on-site role at a secondary school. My responsibilities included server maintenance, network maintenance, and end-user computer maintenance for schools ranging from 200-1200 pupils with 20-80 staff. I was the on-site support technician doing a roaming role, which then changed into a full time on-site role at a secondary school.

Education

  • University of Auckland
    Bachelor of Arts (B.A.), History
    2008 - 2010

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