Development Operations Manager

• Feb 2022 - Present

Database and Operations Manager

• Feb 2016 - Jun 2021

Manage and ensure the integrity of Raiser’s Edge donor database, including maintenance, user accounts, global changes, gift entry, reporting, queries, and data clean-up projects with the goal of providing current, consistent and accurate data.Develop and deliver clear and accurate reporting and tracking vehicles and instructions for reports, dashboards and data extracts.Create and implement standard operating procedures for entry and reporting and ensure all entries conform to these procedures.Provide training and support for the Raiser's Edge database.Reconcile and close monthly development financials on time.Use data to help development staff target donors accordingly.Work with communications staff to make informed decisions rooted in data to ensure proper segmentation and solicitation.

Development Manager

• Jul 2015 - Nov 2015

Raiser's Edge database manager, provide analysis reports, audits and queries.Manage direct mail campaign.Research and manage the existing and prospective grants. Create print and digital marketing materials.Oversee the processing of the gifts to ensure accuracy.Manage and track all donations and expenses.Prepare reports, budget for events and revenue.Coordinate expenses and monitor and reconcile accounts.Act as department liaison for Finance, IT and Communications.Assist in the planning and execution of fundraising events.Supervise and train interns and junior department associatesCreate and maintain best practices and daily database procedures.Assist the Director and Deputy Director of Development on various projects.

Development Associate

• Apr 2012 - Jun 2015

Assistant to the Director of Development. Processing donations, prepare acknowledgement letters, oversee department stewardship and donor management. Manage event timelines, serve as point of contact for donors, and provide administrative support for special events, e.g., draft correspondence, assist with mailings, phone inquiries, in-kind gift and revenue tracking, and other clerical duties.Submit work orders/purchase orders on behalf of department programs.

Creative Marketing Intern

• 2011 - 2011

Maintained and updated client and contact database.Created weekly media reports.Prepared online and print press clippings, image sheets, press kits and preview books for various clients.Maintained media library.Adjusted images in Photoshop.Performed general administrative duties and assist office manager. Maintained and updated client and contact database.Created weekly media reports.Prepared online and print press clippings, image sheets, press kits and preview books for various clients.Maintained media library.Adjusted images in Photoshop.Performed general administrative duties and assist office manager.

Development Assistant

• 2011 - 2011

Processing donations and prepare acknowledgement letters and other correspondence.Maintaining foundation, corporation and individual donor files.Continually updating and correcting database records.Responding to donor’s questions/assisting with donor relationship management.Assist in preparation, execution and follow up for all fundraising/development events and activities.Served as department receptionist which includes answering phones, routing calls and answering inquiries.

Fundraising Intern

• 2010 - 2010

Prepared stewardship letters.Processed donor gifts as well as update and maintain records in Raiser's Edge.Created and designed printed materials for high profile special events.Researched prospective donors as well as updated and maintained in Raiser's Edge.Fielded donor request.Coordinated mailings, and maintained mailing list. Prepared stewardship letters.Processed donor gifts as well as update and maintain records in Raiser's Edge.Created and designed printed materials for high profile special events.Researched prospective donors as well as updated and maintained in Raiser's Edge.Fielded donor request.Coordinated mailings, and maintained mailing list.

Events and Fundraising Chair

• Sep 2008 - Jun 2009

Researched and developed the annual fundraising plan.Organized community outreach and fundraising events.Raised chapter awareness on campus.Collaborated with other members of leadership to reach fundraising goals as well as identify revenue opportunity.Built partnerships with local businesses and individuals to create fundraising and volunteer opportunities.Create communications for fundraising campaigns. Researched and developed the annual fundraising plan.Organized community outreach and fundraising events.Raised chapter awareness on campus.Collaborated with other members of leadership to reach fundraising goals as well as identify revenue opportunity.Built partnerships with local businesses and individuals to create fundraising and volunteer opportunities.Create communications for fundraising campaigns.

Events Intern

• Sep 2008 - Mar 2009

Provided assistance to talent and vendors for high profile special events such as Comic Con, and product releases.Coordinated travel, lodging, contracts and budgets for special events.Set up board meetings and assorted corporate functions.Assembled promotional kits.Maintained and updated event guest list using Kintera database. Provided assistance to talent and vendors for high profile special events such as Comic Con, and product releases.Coordinated travel, lodging, contracts and budgets for special events.Set up board meetings and assorted corporate functions.Assembled promotional kits.Maintained and updated event guest list using Kintera database.

Verifications Specialist

• Sep 2005 - Mar 2009

Audited reports, applicant background screenings and verifications. Acted as a liaison between corporate clients and job applicants. Obtained additional documents for applicants during their job screening process.Ensured verifications met ISO quality standards.Created training material as well as trained verifications team in Mumbai, India. Assisted researchers in completing background verifications.Maintain data for job applicants including certification, licenses and education.Proofread verifications, contracts and applications.

Creative Intern - BET News

• 2008 - 2008

Interviewed talent for broadcast news snippetTranscribed the audio for broadcasted shows which were later used at the official transcriptArchived shows and b-roll Researched content for potential showsAssisted with set production Interviewed talent for broadcast news snippetTranscribed the audio for broadcasted shows which were later used at the official transcriptArchived shows and b-roll Researched content for potential showsAssisted with set production

Seaman - Honorable Discharge

• Jul 2002 - May 2003

Prepared contracts, work orders and scheduled appointments and meetings.Assistant to Lead Petty Officer and office managerMaintained and updated daily logs.Supervised incoming recruits of up to thirty people. Performed various administrative duties. Prepared contracts, work orders and scheduled appointments and meetings.Assistant to Lead Petty Officer and office managerMaintained and updated daily logs.Supervised incoming recruits of up to thirty people. Performed various administrative duties.