Subcard Loyalty Executive

• Jun 2023 - Present

Content Co-ordinator

• Jul 2020 - Oct 2022

Over 3 and a half years, I progressed from marketing assistant to becoming an integral part of many different areas within the marketing team. While working on PR I managed the influencer relationship and gifting activity. I have continued to build on these relationships and activities in my current role as Content Co-Ordinator. In this role, I was part of the Very key brand and seasonal activity and implemented the social strategy ensuring that customers are engaged in the right way and on the right channels. During Very's recent rebrand, I ensured that we communicated the rebrand message clearly to customers through content on Very's social channels during the changeover from Littlewoods Ireland to become Very. This resulted in positive feedback from our customers and some of our best performing content to date. I manage product samples for events like press (fashion) shows, celebrity fashion edits and TV campaigns ensuring good relationships with suppliers and merchandisers, and that all product arrived on time. I have worked with many top brands on site to get extra content for our social channels. I have built strong relationships with these brands that resulted in them supplying product for events we had such as Very Ladies’ Day goodie bags for the Very Best Dressed competition entrants at the Dublin Horse Show. Show less

Marketing Assistant

• Feb 2019 - Jul 2020

•Assisting in coordinating the marketing budget to ensure efficient and effective execution of marketing spend. •Raising all department Purchase Orders and ensuring timely invoice submission to the finance team. •Liaising with key influencers and supplying UTM links and tracking metrics.•Organizing and managing the marketing team’s calendars and central meetings•Reconciling Credit Cards monthly for the Marketing/Operations managers/Director•Providing weekly trading figures and reports to the Finance team.•Managing stock orders for all employee events, media, influencers, gifting, vouchers & competitions•Accounting and accrual for all stock orders placed on five key marketing accounts•Managing courier relationships and costs•Managing and syndicating all Marketing discount codes for the business•Creating and distributing of regular media newsletter (Look of the week)•Assisting in organizing various activities including promotional events and away-days•Supporting the businesses GAA sponsorship and seasonal Press event •Answering all queries and keeping the Littlewoods Ireland press office email up to date Show less

Sales Administrator

• Feb 2018 - Jan 2019

Maintaining the customer relationship management system (Salesforce) by updating sales reservations, contracts signed, units for sale and also capturing any sales that have fallen through.Updating Sales Maps as updates are received from estate agents. Sending out weekly reports to various members of the business to show how sales are performing. Liaising with Architects, Solicitors and Construction staff regarding all paperwork which is needed for the closing of a house to run smoothly. Receiving Sales advice notes and insuring all information was correct and valid then issued them to solicitors. Liaising with purchasers in relation to closing time frames, delays, snagging, paperwork. Organizing the help to buy scheme - inputted access codes and claims references which were verified by the accounts team. Creating Purchase Order codes for invoices within the department. Established and managed Microsoft Project timelines of sales launches, advertising dates to ensure everything ran smoothly and on time. Show less

Corporate Receptionist

• Nov 2017 - Jan 2018

Greeting clients arriving for meetings, Screening, answering and forwarding phone calls, Diary and travel management for staff as necessary, Booking and maintaining meeting rooms and also providing refreshments as necessary, Receiving and disturbing mail, Ordering kitchen and stationary supplies.

Sales Assistant

• Aug 2016 - Nov 2017

-Serving customers to the highest quality, It is a store with many various customer types due to the nature of the product so it is essential my customer service skills were always at my best -Handling cash at the till and processing sales efficiently and accurately -Assisting on visual merchandising the shop floor and working on displays to attract customers -Replenishing shop floor when needed, ensuring I was always aware what was in stock and that the floor never looked empty. -Cashing up at end of day Show less

Student

• Sep 2013 - Sep 2017

1.1 BBA Business and management graduate 1.1 BBA Business and management graduate

Marketing Assistant

• Jul 2015 - Aug 2016

Planning and inputting on social media posts (Facebook, Twitter and Instagram) and projects within the Ireland Market, Dealing with consumer and trade queries and requests, Attending and working on events, Tracking website traffic using Google analytics, Editing the website, Raising purchase orders/invoices, Providing marketing/administrative support within the marketing services department, Arranging meetings, Providing support on campaigns, retail and food-service projects, Planning and inputting on social media posts (Facebook, Twitter and Instagram) and projects within the Ireland Market, Dealing with consumer and trade queries and requests, Attending and working on events, Tracking website traffic using Google analytics, Editing the website, Raising purchase orders/invoices, Providing marketing/administrative support within the marketing services department, Arranging meetings, Providing support on campaigns, retail and food-service projects,

Sales Consultant

• May 2014 - Jul 2015

• Cleaning the shop to ensure it met Health and Safety standards and that it was tidy at all times and also replenished the shop floor. • Serving customers to the best of my ability without being over bearing. Mystery Shopper results were always excellent. • Taking part in successful stocktakes every few months resulting in accurate knowledge of stock levels. • Cash handling, cashing up at the “end of day” and preparing cash statements. • Visual merchandising each week by organising displays to help market the products to its target customers and therefore boosting sales. Show less