Niamh Lambert

Regional Volunteer Coordinator and Project Manager at Victim Support at Court
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Contact Information
us****@****om
(386) 825-5501
Location
Ireland, IE

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I worked with Niamh in Seetec . She is a great colleague to work with. A fantastic team player. She shares ideas with inexperienced team members. She listens to other team members ideas. She always delivered excellent customer service. I would have no hesitation in recommending Niamh for any potential employment opportunities.

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Credentials

  • The Fundamentals of Digital Marketing
    The Open University
    Apr, 2020
    - Oct, 2024
  • Life Coaching
    Mindstream
    Jan, 2017
    - Oct, 2024

Experience

    • Ireland
    • Non-profit Organizations
    • 1 - 100 Employee
    • Regional Volunteer Coordinator and Project Manager
      • Dec 2017 - Present

      I was hired in 2017 to expand the existing court service, in the Criminal Court of Justice (CCJ), into the Eastern and South Eastern Circuit Courts. From there I established a service in Blanchardstown District Court. I increased referrals by 1,500% from 2017 to 2019• Advertise, recruit and train the volunteers that apply to V-SAC• Coordinate over 20 volunteers in various different counties• I work closely with the CCJ Coordinator and the General Manager to ensure that every person who uses the service receives the same high quality and confidential support. • Developing publicity opportunities to promote the service. I have represented V-SAC on numerous occasions on a local and national level through radio, newspaper and online interviews• Social media management - Facebook, LinkedIn, Instagram and Twitter • Maintain HR files for volunteers• Deliver volunteer training • Managing volunteers and their relationship with service users and key stakeholders• Generating appropriate volunteer opportunities • Ensuring there is appropriate training and supervision of volunteers• Monitoring, supporting and motivating volunteers• Liaising and creating good relation with key stakeholders in the courts, DPP and An Garda Siochána• Obtain Court Listing in a timely fashion and ensure all relevant people are assigned to support the victims of crime in court

    • Staffing and Recruiting
    • 1 - 100 Employee
    • Employment Advisor
      • Sep 2016 - Dec 2017

      I was responsible for the working relations of JobPath program clients; managing the customer journey of 320 clients back into employment and supporting individuals to secure and retain sustainable employment. Duties included; • Supervise the day to day running of the outreach centre. • Identify employment advisor individual goals, and to achieve their stated outcomes. • To ensure all health and safety policies and procedures, safe work practices, and risk management process are adhered to. • Foster new partnerships and to establish links with local services which will enable clients to engage within their local community. • Update outreach centre laptops with latest programs.• Establish and develop meaningful and supportive connections within the local community. • Provide administrative support to employment advisors. Compile reports and give feedback to Business Manager. • Record client information to the agreed service user database system. • Organise meetings as required, both external and internal. • General office duties for example use and maintenance of service/office equipment, dealing with incoming/outgoing post, managing stock control systems for office stationary/supplies. • Providing training for new employees• Receiving complaints and resolving problems • Liaising with the Department of Social Protection• Assessing clients barriers to employment and engagement in the community• Providing pre-employment training, career guidance and one to one support.• Providing support, assessing individual needs & building relationships• Handling all confidential information in a professional manner.• Arranging training to up skill candidates for employment purposes.• Day to day administrative duties and update of MS Office software, CRM and Seetec database system.• Ensures that KPI’s, processes, procedure, quality benchmarks and compliance standards are met

    • Human Resources
    • 1 - 100 Employee
    • Administrator
      • Oct 2015 - Sep 2016

      I have previously worked as a temp in various office environments. Some of my duties include• Data analysis• Report generation• Processing confidential information• File management• Corresponding with clients and companies• Managing a 20 line switch board.• Diary management I have previously worked as a temp in various office environments. Some of my duties include• Data analysis• Report generation• Processing confidential information• File management• Corresponding with clients and companies• Managing a 20 line switch board.• Diary management

    • United States
    • Insurance
    • Administrative Receptionist - Temporary Cover
      • Dec 2015 - Mar 2016

      NTI is a personal and corporate insurance broker. Its objective was to find cost effective policies for businesses, groups and individual personal clients.My duties included:• Managing the switchboard• Greeting new and potential clients• Organising meetings• Organising mail shots• Working in conjunction with different teams and divisions within the company• General administration duties including, photocopying, faxing, and updating the database NTI is a personal and corporate insurance broker. Its objective was to find cost effective policies for businesses, groups and individual personal clients.My duties included:• Managing the switchboard• Greeting new and potential clients• Organising meetings• Organising mail shots• Working in conjunction with different teams and divisions within the company• General administration duties including, photocopying, faxing, and updating the database

    • India
    • Consumer Services
    • 1 - 100 Employee
    • Sleepeasy Consultant
      • Jan 2014 - Jul 2014

      I was contracted to Philips Home Healthcare for a period of six months. My role within the company included;• Providing training services for sleep patients both face to face and over the telephone.• Liaising with sleep physicians and labs • Providing a mask fitting service.• Management of the centres stock, including: rental stock, and ensuring that trial equipment is accurately monitored and maintained I was contracted to Philips Home Healthcare for a period of six months. My role within the company included;• Providing training services for sleep patients both face to face and over the telephone.• Liaising with sleep physicians and labs • Providing a mask fitting service.• Management of the centres stock, including: rental stock, and ensuring that trial equipment is accurately monitored and maintained

    • Ireland
    • Medical Device
    • 1 - 100 Employee
    • Respiratory and Sleep Support
      • Feb 2012 - Jul 2013

      I was one of the company’s representatives demonstrating the use of their products and providing a back up service which includes 24 hours on call one week a month. My responsibilities included:• Training nurses, carers and patients on the effective use of non invasive ventilation.• Organised and planned my weekly schedule while at the same time being flexible to attend to the needs of the patients in hospital and at home. • I communicated daily with hospital staff and patients. • I liaised with physicians with regard to patient’s prescriptions.

    • Administrative Receptionist
      • Jul 2011 - Feb 2012

      NTI is a personal and corporate insurance broker. Its objective was to find cost effective policies for businesses, groups and individual personal clients.My duties included:• Managing the switchboard• Greeting new and potential clients• Organising meetings• Organising mail shots• Working in conjunction with different teams and divisions within the company• General administration duties including, photocopying, faxing, and updating the database NTI is a personal and corporate insurance broker. Its objective was to find cost effective policies for businesses, groups and individual personal clients.My duties included:• Managing the switchboard• Greeting new and potential clients• Organising meetings• Organising mail shots• Working in conjunction with different teams and divisions within the company• General administration duties including, photocopying, faxing, and updating the database

Education

  • Griffith College Dublin
    Bachelor of Arts (B.A.), Pharmaceutical Business Operations
    2014 - 2015
  • Dublin City University
    Bachelor's Degree, Education and Training
    2007 - 2010
  • Online Academies
    Diploma, Counselling Skills
    2020 - 2020
  • Online Academies
    Diploma, Psychology
    2019 - 2020

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