Experience

Equipet

• Ireland
• Retail
• 1 - 100 Employee

• Retail Sales Manager

  • Oct 2016 - Present

  Equipet are one of Ireland’s leading suppliers of pet food, pet supplies, equine equipment and rider supplies. Joined the company as Assistant Manager in 2016 and acted as key point of contact for the company, ensuring high standards of customer service daily. Progressed to Store Manager in October 2017 by growing sales and increasing footfall into the store. Created an outstanding base of loyal returning customer by ensuring their needs are met and making recommendations based on a expertise of company products. Increased morale within the team by open and honest communication, and by providing them with the product knowledge they require to increase sales. By being target-oriented, the store has exceeded key performance indicator (KPI) targets set in weekly sales, staff costs and shrinkage of stock. Other duties include ensuring the store is ready for new stock and promotions, ordering stock, dealing with customer queries and complaints and enabling staff to reach their own KPIs. Show less



daa

• Ireland
• Airlines and Aviation
• 700 & Above Employee

• Retail Sales Assistant

  • Jun 2012 - Oct 2016

  Working in a busy and vibrant environment as part of a hard working team and on my own initiative. Helping and serving customers on a daily basis, reaching monthly targets and maintaining customer satisfaction while providing them with the product knowledge that I have learnt while with the company. Other daily activities included stocking, cleaning and training. Working in a busy and vibrant environment as part of a hard working team and on my own initiative. Helping and serving customers on a daily basis, reaching monthly targets and maintaining customer satisfaction while providing them with the product knowledge that I have learnt while with the company. Other daily activities included stocking, cleaning and training.



Marine Institute

• Ireland
• Research Services
• 200 - 300 Employee

• Summer Intern

  • Jun 2009 - Aug 2009

  I completed an 8 week bursary programme with the Marine Institute as a fishery port sampler. I gained experience in otolith extraction, discard sampling, working with various fish species including haddock, cod, sole and many more. I also worked with specific databases to input the data that was collected. I completed an 8 week bursary programme with the Marine Institute as a fishery port sampler. I gained experience in otolith extraction, discard sampling, working with various fish species including haddock, cod, sole and many more. I also worked with specific databases to input the data that was collected.