Experience

Run DMG Ltd

• United Kingdom
• Advertising Services
• 1 - 100 Employee

• Performance Marketing Consultant

  • May 2023 - Present



Maverick Marketing

• United Kingdom
• Advertising Services

• Co-Founder & Social Media Manager

  • Sep 2020 - Present



Kukoon

• United Kingdom
• Internet Marketplace Platforms
• 1 - 100 Employee

• Social Media Executive

  • Jul 2022 - Dec 2022



ICC Belfast | Waterfront Hall | Ulster Hall

• United Kingdom
• Events Services
• 1 - 100 Employee

• Association Account Executive

  • Jun 2019 - Sep 2020

  This role involves supporting Belfast's Business Tourism sector by helping drive large National and International conferences to Belfast. As a team, we are helping to showcase Belfast on a global scale. This role involves supporting Belfast's Business Tourism sector by helping drive large National and International conferences to Belfast. As a team, we are helping to showcase Belfast on a global scale.



Galgorm Collection

• United Kingdom
• Hospitality
• 100 - 200 Employee

• Hotel Receptionist

  • Jul 2016 - Jun 2019

  Galgorm Resort is a 4-star hotel with an extremely high volume of guests and visitors. When applying for the job, the main criteria that my employers were looking for was a high standard of customer service and the ability to communicate well with guests. When I began working in the hotel, I started off on the main switchboard of the hotel, answering external and internal calls. This enabled me to learn all the necessary information about the resort, to develop a confident and clear telephone manner and to become confident in using the hotel’s computer systems. While in this role I also carried out administrative tasks in the office. When I gained the skills necessary for the role of receptionist, I then started working on the front desk. Here, my role was to check guests into the hotel, to provide them with information about the hotel or travel information when they're leaving, to answer calls from guests and assist them with anything they may require, whilst providing the guests with a fantastic customer experience. This job was extremely busy and challenging and every day I strive to go out of my way for customers, ensuring that every guest leaves with a desire to return. I left this job in September 2017 to travel to Australia but resumed working here in September 2018. Show less



Backpackers World Travel

• Travel Arrangements
• 1 - 100 Employee

• Salesperson

  • May 2018 - Sep 2018

  An opportunity arose while I was living in Byron Bay, to take up a sales position in a well-established Australian travel agent. This job was based in the head office call centre and mainly involved answering online enquiries and emails alongside engaging with customers on the phone. My job was to help plan trips around Australia and Asia for young travellers, creating their perfect itineraries based on what style of trip they were interested in. This was a heavily sales oriented position, where incentives-to-sell were put in place, and targets were set each week. I thoroughly enjoyed this part of the job and worked hard each week to reach my targets, sometimes reaching the highest sales in Australia. This position was very challenging, but extremely rewarding. Show less



Elements of Byron

• Australia
• Hospitality
• 1 - 100 Employee

• Conference and Events Attendant

  • Apr 2018 - Sep 2018

  I joined the team at Elements of Byron Hotel and Conference Centre as a Conference and Events Attendant. This position involved setting up and servicing functions and events such as weddings, corporate dinners, cocktail parties and conferences. My role included bartending, waitressing, and organising and preparing for the events. Part of my job was also to break down and refresh function areas. I worked alongside the Events Manager and a small team of employees to host various large events and conferences for clients from all over the world. This was a great experience as I learned a lot about event organisation and management, meanwhile improving upon my knowledge of hospitality and bettering my customer service skills. Show less



Unite Marketing

• Adelaide, Australia

• Independent Contractor

  • Nov 2017 - Jan 2018

  I worked with Unite Marketing as an independent salesperson. This job involved going on-site each day and selling products to the general public on behalf of the company. Each morning, we took part in interactive meetings where we learned the valuable skills needed to make a successful pitch, close and sale. I enjoyed the job as it allowed me to interact with the public on a daily basis and talk about why I loved the product. The job enabled me to utilise the skills and qualities I have acquired through University and improve upon my sales and marketing techniques. Show less