Experience

Future First

• Education Administration Programs
• 1 - 100 Employee

• Alumni Programme Manager

  • Sep 2022 - Present



Hijinx Theatre

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• Board Trustee

  • Jun 2020 - Present



Speakers for Schools

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Regional Engagement Manager Wales

  • Jan 2022 - Sep 2022



Virgin Money

• United Kingdom
• Financial Services
• 700 & Above Employee

• Growth Manager

  • Feb 2020 - Jan 2022

  Would you believe that we’re a bank by day and an events venue by night?I’m Nia and I work for Virgin Money - I spend 20% of my time planning and developing and 80% of my time networking and growing our customer base by hosting a diverse range of events in both Welsh and English.We have a fabulous space in the Centre of Cardiff based in the historic Old Library building – it’s a creative and community-focussed space on the high street. You’re more than welcome to use our co-working space, book a meeting room or chat to me about a potential event, all for free, whether you’re a customer or not.We work with charities in our local community to help them raise much needed funds. We also work with schools to give young people the experience of starting a small business with a little bit of help from Virgin Money, which is our fun, free programme called Make £5 Grow. We also deliver Financial Wellbeing sessions to a range of audiences.We offer everything from current and savings accounts to mortgages, and our business banking has had a Virgin Money makeover – so if you or someone you know would like a chat then please get in touch so I can help “make you or them happier about money.” Show less

• Events & Promotions Manager

  • Jan 2018 - Feb 2020

  Events & Promotions Manager at the Virgin Money Store in Cardiff. The Store is about more than money and banking - it’s a place where our customers can relax and local communities come together. My role was varied and I spent the first six months of managing events at the two Lounges in London whilst the Cardiff Lounge was being built. I have completely embodied the Virgin Money brand values and I’m certainly the warm, engaging personality behind the brand. As a Virgin Ambassador I’ve successfully promoted the lounge as well as grown new customer acquisition and brand awareness. Alongside the designing, organising and running a programme of events that attracts new customers I’ve also built long term sustainable relationships which has already made the Lounge part of the fabric of the local community.Key achievements:• Increased footfall into the Lounge as well as new customer acquisition• Operations & facilities management• Increase in social media activity• Developed a solid network of large employers, local businesses, schools, sporting organisations, charities and community groups in the South Wales area•Instrumental in ensuring Lounge promotional material translated into Welsh as well as “Make £5 Grow” schools programme•On the panel for awarding Virgin Money Foundation - Heart of the Community funds to local charities to support community regeneration. Show less



Welsh Culture Centre

• Cardiff, United Kingdom

• Director

  • Nov 2016 - Jan 2018

  Director of Yr Hen Lyfrgell/The Old Library which is Cardiff’s first Welsh Culture Centre. It offers people of all ages and background every opportunity to engage with the Welsh language and its vibrant culture through a wide range of activities in a contemporary and exciting public environment. My role was to bring together a group of partner organisations committed to seeing the Welsh language thrive as well as being the public face of the Centre. Representing a wide range of sectors including private, public, not for profit, education, media, museum and community, we work in close collaboration on this shared vision. Key Achievements: • Increased engagement of the general public & customers with the Centre • Operations & facilities management • Marketing & Communications plan • Income growth - new partner secured within Cafe Bar • Increase in social media activity • Instrumental in return of Tourist Information Centre to the Centre. Show less



WCVA

• Cardiff Bay

• Event Volunteering Co-ordinator

  • Jul 2015 - Nov 2016

  Managed the Volunteering Spirit Wales project, widening access to event volunteering, professionalising standards in the involvement of volunteers at events, and building networks of support for organisations. Key Achievements: • Co-ordinated activity outlined in a specific delivery plan, identified and disseminated learning widely in order to inform and resource organisers of event volunteers. • Tested the application of principles of good practice in volunteer management in the context of events. • Developed relevant methodologies and tools and embedded good practice. Key Achievements: • Co-ordinated activity outlined in a specific delivery plan, identified and disseminated learning widely in order to inform and resource organisers of event volunteers. • Tested the application of principles of good practice in volunteer management in the context of events. • Developed relevant methodologies and tools and embedded good practice. Show less



Headway Cardiff

• Rookwood Hospital

• Volunteer & Activities Manager

  • Sep 2012 - Jul 2015

  Developed the volunteer programme and implemented and facilitated a new activity programme for brain injury survivors in the community. Managed 100 volunteers that supported all Headway Cardiff’s services. Key Achievements: • Transformed the volunteer programme so that structured plans were in place for the recruitment, training, support and recognition for volunteers. • Set up two weekly groups in the community for people with an acquired brain injury – a Social group and an Activities group. • Achieved the prestigious Investing in Volunteers quality standard, in recognition of the excellent work Headway Cardiff undertook with volunteers. Assessed against a range of best practice standards and proved to excel in all aspects of working with volunteers. Show less



Alzheimer's Society

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Campaign & Media Manager

  • Mar 2012 - Aug 2012

  Championed the rights of people living with dementia and delivered successful campaigns and secured media coverage throughout Wales. Key Achievements: • Set up and developed local volunteer campaign groups; led on national and regional media work in Wales to promote the work of the charity and raised awareness of dementia; as well as supported local staff and volunteers to work with the media and campaign effectively. Championed the rights of people living with dementia and delivered successful campaigns and secured media coverage throughout Wales. Key Achievements: • Set up and developed local volunteer campaign groups; led on national and regional media work in Wales to promote the work of the charity and raised awareness of dementia; as well as supported local staff and volunteers to work with the media and campaign effectively.



Pedal Power

• Operations Manager

  • Jul 2011 - Mar 2012

  Managed the effective running of the operational functions of Pedal Power: Bike hire at the main site in Pontcanna & Cardiff Bay; Bicycle maintenance and Kitchen operations ensuring they met the organisations aims and objectives whilst maximising income. Managed and supervised Pedal Power’s 10 staff and 100 volunteers. Key Achievements: • Developed the use of the service by the general public and those from specific target groups, including disabled people, ethnic minority groups, older people, young people and people with mental health issues. Show less



RNIB

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Transcription Manager

  • Sep 1999 - Jul 2011

  Managed the delivery of the transcription service, the service budgets and worked to service income and expenditure targets. Provided operational management and leadership to staff and volunteers, including recruitment, performance management and staff development. Key Achievements: • Worked with fundraising colleagues to maximise funding opportunities - raised £20k to produce Welsh Talking Books. Led a team to establish and produce Welsh Talking Books. • Wrote proposal securing £350k continuation funding from the Welsh Assembly Government for 3-year project to produce Welsh curriculum materials in multi- media formats. • Managed RNIB’s Welsh Government funded project to create and launch the first widely accessible and commercially available Welsh synthetic voice. • Set up RNIB’s Transcription Centre to run the Braille Unit at HMP Parc by negotiating contracts between RNIB and G4S. Show less