Nia Mosley
Client Relations Representative at Air Force One- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
French Limited working proficiency
Topline Score
Bio
Experience
-
Air Force One
-
United States
-
Facilities Services
-
100 - 200 Employee
-
Client Relations Representative
-
Oct 2021 - Present
-Retain the current PM base and aid in growing the base. -Strong communication skills (verbal and written), work ethic, integrity, and attention to detail. Ability to work under minimal supervision to handle complex scope/multiple projects and ensure that schedules, quality, and best practices achieved. -Critical Thinking — Using logic and reasoning I identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. -Emotional Intelligence – Strong people skills, listening, empathy and communication. -Cross selling and upselling experience -Communication facilitator between departments Show less
-
-
-
Anthem, Inc.
-
United States
-
Hospitals and Health Care
-
700 & Above Employee
-
New Member Advisor
-
Oct 2020 - Oct 2021
Throughout my time at Anthem I have accumulated skills that have allowed me to create training plans, establish team leadership, and improve my skills with interpreting legal jargon. I have excellent skills in customer service, team leadership, Microsoft office, ACA and HIPPA rules, contract adaptation, call center supvervisory role.
-
-
Sales Assistant
-
Dec 2018 - Oct 2020
Functions as a team lead for Enrollment Support team supervising temporary employees in call center environment. In this role I process special enrollment applications for approval and may request supporting documentation. While in my position I work with other leadership to improve processes to make the customer experience a happy one.
-
-
Special Enrollment Service Rep/ Tier I/ Sales Support Intern
-
May 2017 - Dec 2018
-
-
-
SynFiny Advisors
-
United States
-
Business Consulting and Services
-
100 - 200 Employee
-
Junior Advisor
-
Jan 2017 - Mar 2017
Junior Advisor currently working on procurement and SAP Junior Advisor currently working on procurement and SAP
-
-
-
Old Navy
-
United States
-
Retail
-
700 & Above Employee
-
Sales Associate
-
May 2016 - Jan 2017
Sales Associate Part-Time Sales Associate Part-Time
-
-
Education
-
Xavier University
Bachelor of Liberal Arts (BLA); Minors in Criminal Justice and Psychology, Psychology and Criminal Justice