Nia Mosley

Client Relations Representative at Air Force One
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Contact Information
us****@****om
(386) 825-5501
Location
Detroit Metropolitan Area
Languages
  • English Native or bilingual proficiency
  • French Limited working proficiency

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Experience

    • United States
    • Facilities Services
    • 100 - 200 Employee
    • Client Relations Representative
      • Oct 2021 - Present

      -Retain the current PM base and aid in growing the base. -Strong communication skills (verbal and written), work ethic, integrity, and attention to detail. Ability to work under minimal supervision to handle complex scope/multiple projects and ensure that schedules, quality, and best practices achieved. -Critical Thinking — Using logic and reasoning I identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. -Emotional Intelligence – Strong people skills, listening, empathy and communication. -Cross selling and upselling experience -Communication facilitator between departments Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • New Member Advisor
      • Oct 2020 - Oct 2021

      Throughout my time at Anthem I have accumulated skills that have allowed me to create training plans, establish team leadership, and improve my skills with interpreting legal jargon. I have excellent skills in customer service, team leadership, Microsoft office, ACA and HIPPA rules, contract adaptation, call center supvervisory role.

    • Sales Assistant
      • Dec 2018 - Oct 2020

      Functions as a team lead for Enrollment Support team supervising temporary employees in call center environment. In this role I process special enrollment applications for approval and may request supporting documentation. While in my position I work with other leadership to improve processes to make the customer experience a happy one.

    • Special Enrollment Service Rep/ Tier I/ Sales Support Intern
      • May 2017 - Dec 2018

    • United States
    • Business Consulting and Services
    • 100 - 200 Employee
    • Junior Advisor
      • Jan 2017 - Mar 2017

      Junior Advisor currently working on procurement and SAP Junior Advisor currently working on procurement and SAP

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate
      • May 2016 - Jan 2017

      Sales Associate Part-Time Sales Associate Part-Time

Education

  • Xavier University
    Bachelor of Liberal Arts (BLA); Minors in Criminal Justice and Psychology, Psychology and Criminal Justice

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