Event Program Coordinator

• Aug 2022 - Present

Communications and Operations Coordinator

• Feb 2021 - Aug 2022

-Assisted with all financial reporting, statements, and audits. -Used graphic design skills to generate or update marketing and communications collateral such as newsletters, event-specific materials, and compelling online/e-mail campaigns. -Oversee all sponsorship program communications and payments through e-mail, phone calls, and Salesforce. -Directed events including auction items, solicitation, liaising with vendors, marketing and social media outreach, and day of event duties as needed. -Coordinate all donor relations and donor acknowledgment correspondences and assisted in the creation of annual development plans. -Created, prioritized, managed, and documented assigned projects. Show less

Policy Specialist

• Sep 2019 - Jan 2021

-Established and maintained effective relationships with new and existing clients, determine their needs and advise on the suitability of services. -Assisting policy owners in the process of selling their insurance policy. -Deliver superior customer service while strengthening customer relationships. -Generate and follow-up on leads. -Established and maintained effective relationships with new and existing clients, determine their needs and advise on the suitability of services. -Assisting policy owners in the process of selling their insurance policy. -Deliver superior customer service while strengthening customer relationships. -Generate and follow-up on leads.

Customer Service Manager

• Dec 2014 - Jun 2019

-Helping to provide every customer with excellent customer service while maintaining the front-end of Acme. -Promoted to the closing manager and bookkeeper in May 2017. -Worked at the customer service desk to help aide both in-person and over-the-phone customers. -Managed and supervised front-end employees -Successfully maintained cash registers -Helping to provide every customer with excellent customer service while maintaining the front-end of Acme. -Promoted to the closing manager and bookkeeper in May 2017. -Worked at the customer service desk to help aide both in-person and over-the-phone customers. -Managed and supervised front-end employees -Successfully maintained cash registers

Teaching Assistant/Tutor

• Sep 2016 - May 2019

-Assisted teachers in educating young adults, while attending to their personal academic needs in the classroom. -Aided students in filling out college and financial aid applications. -Collaborated with teachers to recognize issues students face and recommended solutions. -Implemented a safe environment for students to learn and thrive while helping them enhance and form socially important behaviors. -Assisted teachers in educating young adults, while attending to their personal academic needs in the classroom. -Aided students in filling out college and financial aid applications. -Collaborated with teachers to recognize issues students face and recommended solutions. -Implemented a safe environment for students to learn and thrive while helping them enhance and form socially important behaviors.