Experience

voco® Melbourne Central

• Australia
• Hospitality
• 1 - 100 Employee

• Assistant Night Manager (Pre-Opening)

  • Mar 2022 - Present



Wisurya Events Business Management

• Project Officer

  • Jul 2020 - Feb 2022

  Planned tailored hybrid events, the budget, and manning requirements, The main contact for VIP guests and clients, Managed social media accounts. Planned tailored hybrid events, the budget, and manning requirements, The main contact for VIP guests and clients, Managed social media accounts.



Shangri-La Group

• Hong Kong
• Hospitality
• 700 & Above Employee

• Food and Beverage Attendant

  • Sep 2019 - Apr 2020

  Provided attentive professional service towards VIP guests in the private dining room, Maintained a fast-paced service in a fine dining restaurant with a high-turnover rate. Provided attentive professional service towards VIP guests in the private dining room, Maintained a fast-paced service in a fine dining restaurant with a high-turnover rate.



Sir Stamford At Circular Quay

• Australia
• Hospitality
• 1 - 100 Employee

• Night Auditor

  • Jul 2019 - Apr 2020

  Generated reports outlining daily transactions and revenue totals for management review, Assisted guest enquiries regarding reservations, in-room dining and maintenance requests during overnight hours. Generated reports outlining daily transactions and revenue totals for management review, Assisted guest enquiries regarding reservations, in-room dining and maintenance requests during overnight hours.



Emirates One&Only Wolgan Valley

• Australia
• Hospitality
• 100 - 200 Employee

• Food and Beverage Attendant

  • Feb 2019 - May 2019

  Delivered luxurious and personalized service by always taking into account guests' names, preferences, and dietary requirements, Provided food/cheese and wine pairing with thorough wine explanations. Delivered luxurious and personalized service by always taking into account guests' names, preferences, and dietary requirements, Provided food/cheese and wine pairing with thorough wine explanations.



Crowne Plaza Canberra

• Australia
• Hospitality
• 1 - 100 Employee

• Night Auditor

  • Apr 2018 - Oct 2018

  Ensured that financial figures are properly accounted for using preset standards to result in robust financial accounting to be provided to management, Actively engaged in IHG learning programs. Ensured that financial figures are properly accounted for using preset standards to result in robust financial accounting to be provided to management, Actively engaged in IHG learning programs.



Hyatt Hotel Canberra - A Park Hyatt Hotel

• Australia
• Hospitality
• 1 - 100 Employee

• Food And Beverage Attendant

  • Apr 2017 - Sep 2017

  Served in a fine dining and casual F&B environment in one of Canberra best rated hotels, Learned time management, beverage-making knowledge, and most importantly internal customer management through Hyatt training programs. Served in a fine dining and casual F&B environment in one of Canberra best rated hotels, Learned time management, beverage-making knowledge, and most importantly internal customer management through Hyatt training programs.



The Carrington Hotel

• Room Attendant

  • Oct 2016 - Dec 2016

  Worked with effective time management to create the efficient workflow. Tasks included in this role such as replenishing minibar, room amenities, and housekeeping trolley. Worked with effective time management to create the efficient workflow. Tasks included in this role such as replenishing minibar, room amenities, and housekeeping trolley.



Melbourne Convention and Exhibition Centre

• Australia
• Events Services
• 400 - 500 Employee

• Banquet Attendant

  • Apr 2016 - Sep 2016

  Served in banquets for approximately 1500 people thus developing the ability to work under pressure, and fast paced room set up. Served in banquets for approximately 1500 people thus developing the ability to work under pressure, and fast paced room set up.