Business Coordination Manager

• Jul 2023 - Present

Transaction Associate (Solar Energy)

• Jan 2023 - Jul 2023

Customer Success / PMO (Solar Energy)

• Dec 2021 - Sep 2022

Customer Success: • Process new sales leads, request technical input and run financial models for commercial offers of rooftop solar projects. • Oversee team’s operations, function as a contact point for issue-handling and guide team to deliver results on time. • Manage CRM system, ensure all information (offers, projects, clients) are logged in and organized effectively. Project Management: • Monitor and drive a portfolio of key projects from the PPA until COD stage. • Engage internal stakeholders (sales, technical, legal, and project management teams). and execute projects to achieve critical goals. • Follow up on project's development, legal status, liaise with engineering team and EPCs on technical design and key actions. • Produce comprehensive weekly reports and consult the BOD on sales pipeline and project implementation. • Liaise with Finance/Investment team for cash flow preparation. • Consult on restructuring and setting up project development and reporting processes. Show less

Project Developer (Waste-to-Energy)

• Oct 2019 - Dec 2021

• Find and build a network of European technical suppliers for waste-to-energy and biomass-to-energy projects in Vietnam. • Supervise suppliers and sub-contractors to procure and select suitable technological solutions/equipment. • Liaise with potential financiers, investors, and funds to secure finances for projects. • Research and consult on waste-to-energy and biomass-to-energy markets and policies in Vietnam. • Screen and negotiate contracts with suppliers. • Create project proposals; manage project dossiers and legal documents. • Responsible for bilingual communications (translation and interpretation) for business meetings and events. Show less

Administrative Assistant (Legal Department)

• May 2019 - Oct 2019

• Assist the Head of Legal Department with internal and external communications, tasks delegation, project following up, reporting, budget & schedule management. • Handle administrative tasks of the Legal Department, prepare daily/monthly reports, and manage project documents. • Assist the Head of Legal Department with internal and external communications, tasks delegation, project following up, reporting, budget & schedule management. • Handle administrative tasks of the Legal Department, prepare daily/monthly reports, and manage project documents.

Sales and Marketing Coordinator (Waste-to-Energy)

• Feb 2017 - Nov 2018

• Lead B2B sales of Finnish waste-to-energy technology in the Vietnam market. • Represent the company at high-level business delegations (organized by Finpro (former Business Finland) to Vietnam's Provincial People's Committees and Ministries). • Research and analyze the Vietnam market; consult on market entry, competition, and sales strategy. • Build and manage relationships with Vietnamese clients and stakeholders (strategic partners, financial partners, and local governmental authorities). • Design and create marketing/sales materials for client meetings, company's website and offline exhibitions (sales presentations, company profiles, product brochures, demonstration video, etc.). • Responsible for bilingual communications (translation and interpretation) for business meetings, events and occasional meetings with local authorities. • Plan and organize site visits and business trips in Vietnam and Finland. Show less

Marketing Coordinator

• Mar 2016 - Aug 2016

• Create a strategy for marketing communication on social media channels. • Develop the brand image and online branding. • Copywrite, create content for social media channels. • Sales at pop-up booths and exhibitions. • Create a strategy for marketing communication on social media channels. • Develop the brand image and online branding. • Copywrite, create content for social media channels. • Sales at pop-up booths and exhibitions.

Project Intern

• May 2011 - Oct 2011

Worked in a multicultural team on two projects: • Data analysis: collect feedback from users of a mobile learning platform, enter data and analyze with NVivo, generate suggestions for improving the program. • Business consultancy: evaluate the operations of an IT team, analyze communication process and working environment, interview team members and generate suggestions for business process improvement. Worked in a multicultural team on two projects: • Data analysis: collect feedback from users of a mobile learning platform, enter data and analyze with NVivo, generate suggestions for improving the program. • Business consultancy: evaluate the operations of an IT team, analyze communication process and working environment, interview team members and generate suggestions for business process improvement.

Telesales Evaluator

• Apr 2009 - May 2010

• Listen and evaluate telemarketing calls. • Transcribe and translate content from Vietnamese to English. • Coordinate with Customer Services Department to improve the company Sales and Customer Services performance. • Listen and evaluate telemarketing calls. • Transcribe and translate content from Vietnamese to English. • Coordinate with Customer Services Department to improve the company Sales and Customer Services performance.