Nhung Hoang

Business Analyst / Scrum Master at Gamee Studio
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Contact Information
us****@****om
(386) 825-5501
Location
Hanoi, Hanoi, Vietnam, VN

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Experience

    • Vietnam
    • Mobile Gaming Apps
    • 1 - 100 Employee
    • Business Analyst / Scrum Master
      • Jan 2022 - Present

      Project: * Starbots - NFT Game and Marketplace (Renting, Staking) * Solplay - Gaming platform - Research and build with team products related to web3 (NFT marketplace, renting platform, staking system...). - Work directly with Product Owner (PO), development team, testers, UI-UX designer and art team. - Perform Business Analyst work: + Analyze and clarify requirements, suggest solutions. + Make wireframe, prototype and documents (Documents include User Story, Acceptance Criteria, Use case diagram, Data flow diagram, workflow,...). + Review design. + Do User acceptance testing (UAT). + Other tasks: review test cases; define, manage and assure quality tasks for the art team. - Perform tasks like Scrum Master: + Discuss and define Scrum process and test process for Agile team. + Plan with PO and Tech leader about features for each sprint. + Follow the Scrum framework, defined process, timeline, progress and product quality before and after releasing features. + Review after ending each sprint about achievement and issues then following changes. + Learn and apply Jira to support tasks and manage the team. Show less

    • Business Analyst (onsite jobs in Viettel Business Solution)
      • Sep 2020 - Jan 2022

      * Project: Ho Chi Minh's centralized population data system - Work focus on big data, database, data processing flow, API (receiving data and sharing data). - Have meetings with stakeholders to elicit and requirements as well as verify product quality. - Conduct tasks of BA: + Same with tasks in Gamee Studio. + Make some other documents: use case, database doc, SRS (function, related database description), API doc. + Review documents of members in BA team and manage plans. + Demonstrate products with customers. + Train for relevant positions to use the system. Show less

    • Vietnam
    • Software Development
    • 1 - 100 Employee
    • Product Leader / Tester
      • Aug 2018 - Jul 2020

      Project * Senpoint: loyalty application for F&B stores * Senpoint for Shop: Application to manage loyalty points for partners * ERP: Senpoint operational management system (saleman and supporter) * Website ttvngroup.vn: Introduction of the corporation * Senpoint | Senpoint for shop | TTVN website - Work as Business Analyst: + Research competitors and loyalty market. + Analyst and define features, model information to diagram, then make documents. + Work and connect project manager (PM), UI-UX designer, developer and tester. - Support tester team: + Write test case according to document of features. + Test features. - Manage projects: planning timeline, listing related task, reviewing design, checking progress and reporting to PM. * ERP - Learn the process of sale and support teams to build the tool which helps staffs and managers execute easily. - Work like BA position in Senpoint project. - Manage progress, time and report work with PM. - Train sales and support teams to use the product. - Get requests to improve other features, or add new features to operational statistics from BOD, marketing, PM, ... from which analysis, suggest reasonable solutions and add task to build. - Get feedback from users, conduct improvements and maintenance. * All products of TTJ (BA) - Create roadmap for TTJ's products in 2020. - Research, interview end users to improve and build functions. - Get feedback and requirements from other departments to analyze, summarize information and send requests to the development team. - Coordinate UX-UI designer, IT and Tester to keep schedule and ensure product's quality. Show less

Education

  • Foreign Trade University
    Bachelor's degree, Banking and Finance (Financial analysis and investment)
    2016 - 2020

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