Experience

Speake Marin

• Switzerland
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Commercial Assistant

  • Jan 2019 - Present



Police Judiciaire-BCAM

• Gestionnaire administrative

  • Oct 2018 - Dec 2018

  Temporary mission



Geneva Business News, Genève

• Article writer

  • Jan 2018 - May 2018

  Temporary MissionArticles writer for GBN Site



Graff

• United Kingdom
• Retail Luxury Goods and Jewelry
• 300 - 400 Employee

• Sales Operations Coordinator

  • Mar 2011 - May 2017

  - Administration and logistic support to the CEO- Watch orders and deliveries management- Export/import and after sales service management in coordination with the workshop- Planning and orders follow-up- Suppliers contact- Deliveries of the production and the repaired- Invoice control- Baselword Fair project



Van Cleef & Arpels

• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Manager Account

  • Sep 2002 - Mar 2011

  - Ensure that the allocation priorities particularly for jewellery and watches, follow up based on the central allocation and wholesale customer priorities - Knowledge of the operational processes within the distribution chain- Work closely with the warehouse team to give them the priorities - Ensure that returns are dealt with promptly and that credits are generated in a timely manner. - Ensure that maintain and develops a service to customers (both internal and external) which is highly respected and relied on throughout the distribution network- Knowledge of order processing, inventory, returns and related systems.



Cartier

• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Customer Coordinator

  • Apr 2002 - Sep 2002

  - Welcome the customers- Creation and follow up for the repaired products files (watches, jewels,leather handbags,pens..)



Hermès

• Salesperson

  • Jan 2002 - Mar 2002

  - Sale at Jewellery department of the store



France Telecom Terminaux

• Supply Chain Planner

  • Sep 1997 - Dec 2000