Experience

Express English Language Training Center

• United Arab Emirates
• Education Administration Programs
• 1 - 100 Employee

• Zoho CRM Admin

  • Sep 2021 - Present

• Student Advisor

  • Jul 2021 - Present

  Responsible for achieving sales quota in the assigned product lines, and for supporting the product-line success of an assigned team of sales associates.Provide direct post-sales systems technical support to end users and HP Authorized Service Providers.Solve technical problems on an assigned hardware and software platform.Use proactive monitoring procedures/tools to identify problem prevention opportunities.Accountable for company policies and procedures to complete a wide variety of internal and Customer facing.Tasks System level technical knowledge affecting customer business level availability.Independent judgment exercised affecting HP escalation processes / complaints.Ability to act as a mentor and guide other employees for any product , processand sales updates. Show less



Hewlett Packard Enterprise

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Product Specialist

  • Feb 2013 - Mar 2020



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Product Specialist

  • Dec 2010 - Dec 2010