Virtual Assistant

• Apr 2023 - Present

- Supports management of the CEO's calendar, schedule appointments, and organize meetings. - Coordinates communication, including emails, phone calls, and video conferences. - Manage and organize tasks, projects, and deadlines using Asana. - Supports management of the CEO's calendar, schedule appointments, and organize meetings. - Coordinates communication, including emails, phone calls, and video conferences. - Manage and organize tasks, projects, and deadlines using Asana.

Virtual Marketing Assistant

• Sep 2022 - Present

- Handle general virtual assistant tasks, and graphic and marketing designs. - Editing, proofreading, and content creation. - Data entry and other administrative tasks. - Handle general virtual assistant tasks, and graphic and marketing designs. - Editing, proofreading, and content creation. - Data entry and other administrative tasks.

English Second Language Instructor

• Nov 2022 - Feb 2023

- Evaluates students' progress and provides personalized feedback. - Creating and distributing educational content such as notes, tests, and assignments. - Organizing supplies and resources for lectures and presentations. - Evaluates students' progress and provides personalized feedback. - Creating and distributing educational content such as notes, tests, and assignments. - Organizing supplies and resources for lectures and presentations.

English Language Teacher

• Jul 2020 - Sep 2022

- Taught basic English skills including listening, reading, and speaking. - Executed lessons efficiently using different styles of teaching depending on the content. - Recorded accurate student attendance records and grades. - Taught basic English skills including listening, reading, and speaking. - Executed lessons efficiently using different styles of teaching depending on the content. - Recorded accurate student attendance records and grades.

International Property Specialist

• Feb 2022 - Aug 2022

- Offered and presented the company’s unsold properties such as housing/condominiums to interested buyers. - Assisted the prospective buyers in accomplishing the needed documentation and required identification by the company for the consummation of the transaction. - Offered and presented the company’s unsold properties such as housing/condominiums to interested buyers. - Assisted the prospective buyers in accomplishing the needed documentation and required identification by the company for the consummation of the transaction.

English Tutor

• Mar 2021 - Feb 2022

- Teach the English language to Vietnamese students online and evaluate their performance based on set guidelines. - Teach the English language to Vietnamese students online and evaluate their performance based on set guidelines.

Guest Relations Supervisor

• Oct 2018 - Aug 2020

- Oversee the resolution of guest complaints and ensure that all issues are addressed promptly and to the satisfaction of the guest.- Monitor guest satisfaction and gather feedback through surveys, online reviews, and other channels.- Maintain a high level of knowledge about the property, services, and local area in order to provide accurate and helpful information to guests.

Guest Service Agent

• Aug 2018 - Oct 2018

Travel Specialist

• Sep 2017 - Jun 2018

- Assisted customers with their flight reservations, cancellations, ticketing issues, and other concerns. - Coordinated with airlines when necessary. - Operated GDS such as Worldspan and Farelogix - Assisted customers with their flight reservations, cancellations, ticketing issues, and other concerns. - Coordinated with airlines when necessary. - Operated GDS such as Worldspan and Farelogix

Guest Service Agent

• Jun 2015 - Jun 2017

- Responded efficiently to guest requests and resolved guest issues or complaints in a professional manner. - Provided information about the facilities and amenities and promoted the different services on the property. - Responded efficiently to guest requests and resolved guest issues or complaints in a professional manner. - Provided information about the facilities and amenities and promoted the different services on the property.

Room Attendant

• Mar 2014 - Jun 2014

- Provided professional and courteous service at all times. - Cleaned and maintained all public areas, storage areas, and administrative areas. - Cleaned rooms on request and run supplies and service items to guestrooms as requested. - Provided professional and courteous service at all times. - Cleaned and maintained all public areas, storage areas, and administrative areas. - Cleaned rooms on request and run supplies and service items to guestrooms as requested.