Nhan Trinh, SHRM-CP

Human Resources Operations Associate at Cloud9 Esports, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Garden Grove, California, United States, US

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Credentials

  • SHRM - Certified Professional (SHRM-CP)
    SHRM

Experience

    • United States
    • Spectator Sports
    • 1 - 100 Employee
    • Human Resources Operations Associate
      • Jul 2022 - Present

    • Human Resources Coordinator
      • Nov 2021 - Jul 2022

    • Consumer Electronics
    • 100 - 200 Employee
    • Human Resources Assistant
      • Dec 2020 - Nov 2021

      -Serve as the main point of contact for all staff, provide support, and answer questions related to people operations. Redirect specific questions to appropriate personnel. -Manage the record area to keep over 300 employee files organized and accessible. Ensuring a successful ISO audit as a result. -Assist in all stages of the recruitment cycle: Managing job listings on recruiting sites, screening resumes, pre-screening phone interviews, arranging interviews with hiring managers, compiling offer/benefit paperwork, making offer proposals. Inducting over 30 employees to the company (12% increase). -Coordinate new hire onboarding process for all employees. Ensuring all policies and documentation are properly maintained. -Facilitate employee exit and offboarding process through conducting exit interviews and preparing termination notices. -Utilize ADP Workforce to enter employment changes information, adjust employee time clock swipes, and enter PTO requests. -Prepare various documents for Leave of Absence employees to ensure compliance with FMLA, CFRA, USERRA, and SDI standards. -Track employees training in the company’s Training Management System (TMS): annual appraisals, 90 days appraisals, and other relevant job training. Leading to a successful ISO audit as a result. -Update the Applicant Tracking System software to organize new candidates and employees. Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Human Resources Assistant Intern
      • Oct 2020 - Dec 2020

      -Recruited interns for various remote positions by posting jobs on different job boards, reviewing resumes, scheduling interviews, and conducting interviews. Successfully recruited over 20 interns. -Onboarded new interns by teaching them on how to use the company’s communication platform, Bitrix24. -Supervised new interns to adapt to their new internships and answered any questions and concerns. -Recruited interns for various remote positions by posting jobs on different job boards, reviewing resumes, scheduling interviews, and conducting interviews. Successfully recruited over 20 interns. -Onboarded new interns by teaching them on how to use the company’s communication platform, Bitrix24. -Supervised new interns to adapt to their new internships and answered any questions and concerns.

  • UCLA Housing Division
    • Greater Los Angeles Area
    • Front Desk Representative
      • Dec 2017 - Jun 2020

      -Utilized customer service skills to assist over 1,000 students/staffs with their living situation in De Neve -Accurately tracked daily monetary transactions and financials to catalog cash earnings and credit earnings -Designed a strong clerical system by managing electronic/paper filing systems to keep them organized and accessible -Utilized customer service skills to assist over 1,000 students/staffs with their living situation in De Neve -Accurately tracked daily monetary transactions and financials to catalog cash earnings and credit earnings -Designed a strong clerical system by managing electronic/paper filing systems to keep them organized and accessible

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Product and Operations Intern
      • Sep 2018 - Dec 2018

      -Designed a detailed user manual of the Parting Pro software to help the new clients and employees through the implementation and onboarding process -Built a dashboard and checkout according to the specifications of the funeral homes -Usage of Excel to input order requests and Photoshop to customize photograph of different items -Designed a detailed user manual of the Parting Pro software to help the new clients and employees through the implementation and onboarding process -Built a dashboard and checkout according to the specifications of the funeral homes -Usage of Excel to input order requests and Photoshop to customize photograph of different items

Education

  • University of California, Los Angeles
    Bachelor of Science - BS, Psychology
    2016 - 2020
  • Westminster High School
    2012 - 2016

Community

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