Nhan Trinh, SHRM-CP
Human Resources Operations Associate at Cloud9 Esports, Inc.- Claim this Profile
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Topline Score
Bio
Credentials
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SHRM - Certified Professional (SHRM-CP)
SHRM
Experience
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Cloud9 Esports, Inc.
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United States
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Spectator Sports
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1 - 100 Employee
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Human Resources Operations Associate
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Jul 2022 - Present
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Human Resources Coordinator
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Nov 2021 - Jul 2022
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SureFire
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Consumer Electronics
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100 - 200 Employee
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Human Resources Assistant
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Dec 2020 - Nov 2021
-Serve as the main point of contact for all staff, provide support, and answer questions related to people operations. Redirect specific questions to appropriate personnel. -Manage the record area to keep over 300 employee files organized and accessible. Ensuring a successful ISO audit as a result. -Assist in all stages of the recruitment cycle: Managing job listings on recruiting sites, screening resumes, pre-screening phone interviews, arranging interviews with hiring managers, compiling offer/benefit paperwork, making offer proposals. Inducting over 30 employees to the company (12% increase). -Coordinate new hire onboarding process for all employees. Ensuring all policies and documentation are properly maintained. -Facilitate employee exit and offboarding process through conducting exit interviews and preparing termination notices. -Utilize ADP Workforce to enter employment changes information, adjust employee time clock swipes, and enter PTO requests. -Prepare various documents for Leave of Absence employees to ensure compliance with FMLA, CFRA, USERRA, and SDI standards. -Track employees training in the company’s Training Management System (TMS): annual appraisals, 90 days appraisals, and other relevant job training. Leading to a successful ISO audit as a result. -Update the Applicant Tracking System software to organize new candidates and employees. Show less
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GAOTek Inc.
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Human Resources Assistant Intern
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Oct 2020 - Dec 2020
-Recruited interns for various remote positions by posting jobs on different job boards, reviewing resumes, scheduling interviews, and conducting interviews. Successfully recruited over 20 interns. -Onboarded new interns by teaching them on how to use the company’s communication platform, Bitrix24. -Supervised new interns to adapt to their new internships and answered any questions and concerns. -Recruited interns for various remote positions by posting jobs on different job boards, reviewing resumes, scheduling interviews, and conducting interviews. Successfully recruited over 20 interns. -Onboarded new interns by teaching them on how to use the company’s communication platform, Bitrix24. -Supervised new interns to adapt to their new internships and answered any questions and concerns.
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UCLA Housing Division
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Greater Los Angeles Area
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Front Desk Representative
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Dec 2017 - Jun 2020
-Utilized customer service skills to assist over 1,000 students/staffs with their living situation in De Neve -Accurately tracked daily monetary transactions and financials to catalog cash earnings and credit earnings -Designed a strong clerical system by managing electronic/paper filing systems to keep them organized and accessible -Utilized customer service skills to assist over 1,000 students/staffs with their living situation in De Neve -Accurately tracked daily monetary transactions and financials to catalog cash earnings and credit earnings -Designed a strong clerical system by managing electronic/paper filing systems to keep them organized and accessible
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Parting Pro
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United States
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Information Technology & Services
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1 - 100 Employee
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Product and Operations Intern
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Sep 2018 - Dec 2018
-Designed a detailed user manual of the Parting Pro software to help the new clients and employees through the implementation and onboarding process -Built a dashboard and checkout according to the specifications of the funeral homes -Usage of Excel to input order requests and Photoshop to customize photograph of different items -Designed a detailed user manual of the Parting Pro software to help the new clients and employees through the implementation and onboarding process -Built a dashboard and checkout according to the specifications of the funeral homes -Usage of Excel to input order requests and Photoshop to customize photograph of different items
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Education
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University of California, Los Angeles
Bachelor of Science - BS, Psychology -
Westminster High School