Nhan Nguyen

Business Analyst at SAI Digital
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Contact Information
us****@****om
(386) 825-5501
Location
AU
Languages
  • Vietnamese Native or bilingual proficiency
  • English Professional working proficiency

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Bio

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Experience

    • Australia
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • Business Analyst
      • Sep 2021 - Present

    • United Kingdom
    • IT Services and IT Consulting
    • 700 & Above Employee
    • IT Business Analyst
      • Mar 2021 - Sep 2021

      Assist client to define requirements and suggest ideas Creating business requirement specs UC lists, UC detail, user stories and wireframe from complex Ucs (if needed) Acts as a bridge between clients and offshore to clarify requirement with development team (developers, tester, UI design) in both system and business analysis view and facilitate communication among internal team member Ability to take multi discipline role including scrum master’s responsibility to driving team follow Agile framework and apply sprint artifact effectively Experiencing in negotiate and solve problems of team collaboration, requirement issues Ability to refine product backlog and traceability, prioritize items with different techniques Show less

  • NSW Transport
    • Sydney, New South Wales, Australia
    • Junior Business Analyst
      • Jan 2018 - Mar 2019

      Clarifying requirements and defining requirement types Transferring the requirements to the team for further analysing Managing sprint timelines and quality functions Reporting sprint status to PM Clarifying requirements and defining requirement types Transferring the requirements to the team for further analysing Managing sprint timelines and quality functions Reporting sprint status to PM

  • Withstand Lawyers
    • Sydney, New South Wales, Australia
    • Legal Representative
      • Jun 2016 - May 2018

      For this role, I work closely with the clients and visitors in the law firm lobby. My main duties include: • Greeting clients and visitors and answering visitor inquiries • Answering and routing incoming calls on a multi-line telephone system • Scheduling and routing clients • Maintaining and scheduling conference rooms For this role, I work closely with the clients and visitors in the law firm lobby. My main duties include: • Greeting clients and visitors and answering visitor inquiries • Answering and routing incoming calls on a multi-line telephone system • Scheduling and routing clients • Maintaining and scheduling conference rooms

    • Internship
      • Oct 2013 - Feb 2014

      • Update and maintain the company website and its’ presence on external sites, including social media (eg: facebook) • Assist with development of communication materials • Assist with creation and distribution of newsletters • Update and maintain the company website and its’ presence on external sites, including social media (eg: facebook) • Assist with development of communication materials • Assist with creation and distribution of newsletters

Education

  • University of Technology, Sydney
    Bachelor of Science (BSc), Business Information Systems Management
    2010 - 2013
  • Charles Sturt University
    Master of Information Technology, Computer System Analyst
    2014 - 2016
  • Cabramatta High School
    Year 11 and Year 12, High School/Secondary Certificate Programs
    2008 - 2010
  • Adelaide high school
    High School/Secondary Certificate Programs, 10
    2006 - 2007
  • Sydney Institute of Interpreting and Translating
    Diploma, Interpreting
    2018 - 2019

Community

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