Experience

ALAND USA

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Store Manager

  • Jan 2022 - Present

  - Promoted from Sales Supervisor to store manager within three months due to effort in training new hires and going above and beyond company expectations - Achieve daily sales objectives by adding items per sale including loyalty program promotion to Increase store UPT and ADS - Create a friendly environment by welcoming customers and offering quick assistance to handle diverse customer needs - Perform product demos and explain product features to customers - Utilize a point-of-sale (POS) system to track client purchases, compute pricing, complete transactions, accept returns and exchanges, and respond to requests for adding inventories to the systems - Replenishing inventory on the sales floor and rotating stock in accordance with corporate standards Show less



Stallion Insurance Group

• United States
• Insurance
• 1 - 100 Employee

• Scheduling Assistant

  • Oct 2021 - Jan 2022

  - Making phone calls to customers to introduce new benefits - Make time for clients by gathering information from them in order to prepare them to meet with an agent properly - Responsibility for computer skills, client follow-up, and emailing clients to confirm appointments - Making phone calls to customers to introduce new benefits - Make time for clients by gathering information from them in order to prepare them to meet with an agent properly - Responsibility for computer skills, client follow-up, and emailing clients to confirm appointments



Michael Kors

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Keyholder

  • Aug 2020 - Jan 2022

  - Promoted from sales associate position to key holder position within 6 months- Manage register by counting cash at the start and end of every shift to ensure accurate balance and to prepare daily bank deposits- Achieve daily sales objectives by adding items per sale including loyalty program promotion to Increase store UPT and ADS- Collaborate with team members to make the store's daily goal by setting up personal goals- Perform product demos and explain product features to customers- Provide accurate information to handle diverse customer needs quickly and efficiently- Utilize a point-of-sale (POS) system to track client purchases, compute pricing, complete transactions, accept returns and exchanges, and respond to requests for adding inventories to the systems Show less

• Sales Assistant

  • Aug 2020 - Feb 2021



Simplee Pho

• Apple Valley, Minnesota, United States

• Waitress

  • Apr 2017 - Aug 2020

  -Waitress, Packing, Cashier - Mastery of the POS computer system for automated order taking, adherence to all cash handling protocols, and accurate and efficient handling of currency and credit transactions - Followed procedures for safe food packing and preparation, assembly and presentation - Built loyalty clientele through friendly interactions and resolved all customer complaints promptly and professionally -Waitress, Packing, Cashier - Mastery of the POS computer system for automated order taking, adherence to all cash handling protocols, and accurate and efficient handling of currency and credit transactions - Followed procedures for safe food packing and preparation, assembly and presentation - Built loyalty clientele through friendly interactions and resolved all customer complaints promptly and professionally



Normandale Community College

• United States
• Higher Education
• 400 - 500 Employee

• Scheduler

  • Aug 2019 - May 2020

  - Used Excel to manage time for all tutors to ensure every student has a chance to see tutors. - Assisted students to the right tutor according to what students were looking for. - Used Excel to manage time for all tutors to ensure every student has a chance to see tutors. - Assisted students to the right tutor according to what students were looking for.