Experience

Bloomberg Businessweek Vietnam
• Vietnam
• Periodical Publishing
• 1 - 100 Employee
• Marketing Specialist

  • Sep 2022 - Present


KARO Land

• United States

• Account Relationship Manager

  • Nov 2020 - May 2022

  Build a biodiversity serving customer who opt to buy real estate Manage team database and real estate agent caring Build working process, connection, experience for the broker model in real estate industry Lead Internal Marketing & Customer Service Team Build a biodiversity serving customer who opt to buy real estate Manage team database and real estate agent caring Build working process, connection, experience for the broker model in real estate industry Lead Internal Marketing & Customer Service Team



The Manager Magazine

• Vietnam
• Writing and Editing
• 1 - 100 Employee

• Marketing Communications Manager

  • Apr 2019 - Aug 2020

  Build the first subscription system for a magazine in Vietnam - aiming at customer-centered Analyze and give constructive strategies with the aim of focusing on customer experience Manage database and lead customer service team in investment conferences (national scale) Oganization investing conferences (conference, MOU, workshop, event online) Build the first subscription system for a magazine in Vietnam - aiming at customer-centered Analyze and give constructive strategies with the aim of focusing on customer experience Manage database and lead customer service team in investment conferences (national scale) Oganization investing conferences (conference, MOU, workshop, event online)



Forbes Vietnam

• Vietnam
• Book and Periodical Publishing
• 1 - 100 Employee

• Customer Service in Event

  • Sep 2016 - Apr 2019

  Objective: To obtain a challenging position in event planning and customer service where I can utilize my skills in welcoming guests and managing customer databases, as well as organizing and executing successful events. Skills: Excellent communication and interpersonal skills Strong organizational and planning abilities Experience in managing customer databases and categorizing potential customers Ability to lead and manage a customer service team Proficient in… Show more Objective: To obtain a challenging position in event planning and customer service where I can utilize my skills in welcoming guests and managing customer databases, as well as organizing and executing successful events. Skills: Excellent communication and interpersonal skills Strong organizational and planning abilities Experience in managing customer databases and categorizing potential customers Ability to lead and manage a customer service team Proficient in cold calling and customer outreach Knowledge of event planning and execution for Conferences, Talkshows, Exhibition, etc. Professional Experience: Welcomed guests and managed their itineraries during special events Maintained and managed customer database, categorized potential customers for each event Led and managed a team of customer service representatives Conducted cold calling and customer outreach Planned and organized events, including Conferences, Talkshows, Exhibition, etc. Coordinated with vendors to ensure seamless execution of events Planning and organizing events (Conferences, Talkshows, Exhibition...) Show less Objective: To obtain a challenging position in event planning and customer service where I can utilize my skills in welcoming guests and managing customer databases, as well as organizing and executing successful events. Skills: Excellent communication and interpersonal skills Strong organizational and planning abilities Experience in managing customer databases and categorizing potential customers Ability to lead and manage a customer service team Proficient in… Show more Objective: To obtain a challenging position in event planning and customer service where I can utilize my skills in welcoming guests and managing customer databases, as well as organizing and executing successful events. Skills: Excellent communication and interpersonal skills Strong organizational and planning abilities Experience in managing customer databases and categorizing potential customers Ability to lead and manage a customer service team Proficient in cold calling and customer outreach Knowledge of event planning and execution for Conferences, Talkshows, Exhibition, etc. Professional Experience: Welcomed guests and managed their itineraries during special events Maintained and managed customer database, categorized potential customers for each event Led and managed a team of customer service representatives Conducted cold calling and customer outreach Planned and organized events, including Conferences, Talkshows, Exhibition, etc. Coordinated with vendors to ensure seamless execution of events Planning and organizing events (Conferences, Talkshows, Exhibition...) Show less