Nhien Nguyen
General Manager at Banh Mi Viet- Claim this Profile
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Vietnamese -
Topline Score
Bio
Credentials
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Hazard Recognition And Assessment Training
360 Training Center -
Manager Food Safety Certification
360 Training Center -
OSHA
360 Training Center -
Retail Food Handler
360 Training Center
Experience
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Banh Mi Viet
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United States
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Restaurants
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1 - 100 Employee
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General Manager
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Aug 2017 - Present
Responsible for overseeing all of the restaurant's operations, which includes hiring and replacing staff, purchasing food, supplies and equipment, and dealing with suppliers and vendors. Oversees maintenance and upkeep of the dining areas, kitchen, and exterior grounds of the restaurant; scheduling of staff; decisions regarding the menu; budgeting, payroll, and other financial matters; promoting and advertising the restaurant. Responsible for overseeing all of the restaurant's operations, which includes hiring and replacing staff, purchasing food, supplies and equipment, and dealing with suppliers and vendors. Oversees maintenance and upkeep of the dining areas, kitchen, and exterior grounds of the restaurant; scheduling of staff; decisions regarding the menu; budgeting, payroll, and other financial matters; promoting and advertising the restaurant.
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DSC Logistics
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South Africa
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Transportation, Logistics, Supply Chain and Storage
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1 - 100 Employee
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Quality Assurance Program Manager
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Jun 2014 - Jun 2018
• Assists in development, implementation, review, and maintenance of quality control systems and procedures, including technology system updates (AS400). Utilizes Excel VBA (Macro) to automate cumbersome tasks as well as customized reporting for clients. • Design, implement, maintain, and audit the Quality Management System based on established company. • Assist in implementing and maintaining Customer Satisfaction Management Process • Perform all functions related to Quality Assurance in Food and Pharmaceuticals. • Engage the operations team and the customer to ensure achievement of business objectives.
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APL
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Retail Apparel and Fashion
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1 - 100 Employee
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Inventory Control
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Mar 2011 - Jun 2014
• Control customer's inventory and performed quality assurance assignments • Direct daily cycle count and prepared the reports for customer and FDA audit. • Assisted other departments to ensure their compliance with the quality standards of the company. • Food Quality control and audit. • Work with Customer Service on Inbound/Outbound quality issues. • Assisted the company in creating programs for trainees to maintain quality standards and special project. • Using SAP/DLX/Recall/Share point System
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UPS Supply Chain Solutions
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United States
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Transportation, Logistics and Storage
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700 & Above Employee
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Operation admin.
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Oct 2001 - Mar 2011
• Trained on pharmaceuticals working instruction and procedures. Helped increase speed on receiving and return processes. • Helped developed work instruction while maintaining productivity and all operational needs. • On call 24 hours as customer service and warehouse service provider. Respond to any call out in short period of time. • Implemented best practices from operation with positive results for on time processing. Controlled inventory and adjustments resulting in 99.8 % effectiveness. • Improvement on daily productivity. Helped reduce the shipping error and products damaged. • Setting up accounts procedure from implementation. • Using SAP/WMS/ Cognos System
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4D Computer
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Software Development
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Sale and Service Tech
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Sep 2000 - Oct 2001
• Refurbished and repaired PC/Laptop equipment. Developed diagnostic and testing software. Help company achieve their business goals through its investments in IT services. Build and troubleshooting server hardware. • Refurbished and repaired PC/Laptop equipment. Developed diagnostic and testing software. Help company achieve their business goals through its investments in IT services. Build and troubleshooting server hardware.
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Information System
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Sep 1998 - Dec 2000
• Installed and setup router. Specific Windows Server areas worked with: RAS, DNS, WINS, DHCP, Policies, TCP/IP. Build and testing remote access including VPN. Updating user accounts and group information in active directory. • Installed and setup router. Specific Windows Server areas worked with: RAS, DNS, WINS, DHCP, Policies, TCP/IP. Build and testing remote access including VPN. Updating user accounts and group information in active directory.
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Nokia
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Finland
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Telecommunications
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700 & Above Employee
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Tech Repair
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Apr 2000 - Sep 2000
• Testing and assembly cell phone parts. Cosmetic repair. Documentation, logging and reporting of operational processes and procedures • Testing and assembly cell phone parts. Cosmetic repair. Documentation, logging and reporting of operational processes and procedures
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Education
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2006 - 2010
Westwood College - Denver North
BS, Information System Security -
2006 - 2010
Informatics College
Certs, Networking Specialist -
1996 - 1997
Victoria University
Diploma, Diploma of Software Development
Community
