Nguyen Thi Tu Oanh

Customer Service Representative at Bellsystem24-HoaSao JSC
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Contact Information
us****@****om
(386) 825-5501
Location
Da Nang City, Vietnam, VN

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Experience

    • Vietnam
    • Outsourcing and Offshoring Consulting
    • 1 - 100 Employee
    • Customer Service Representative
      • Jan 2021 - Present

      Manage large amounts of incoming phone calls.Identify and assess customers’ needs to achieve satisfactionHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Manage large amounts of incoming phone calls.Identify and assess customers’ needs to achieve satisfactionHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

    • Line Manager
      • Jul 2020 - Dec 2020

Education

  • The University of Da Nang - University of Science and Education
    Bachelor's degree, Analytical Chemistry
    2016 - 2020

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