IELTS Instructor

• Nov 2022 - Present

General Manager & Teacher

• Jul 2020 - Present

- Strategically create Master's Plan & assign works to the staff for every phase of operation. Supervise the process of accomplishment of the works. - Manage existing databases from various sources. - Actively search for potential customers by designing photos and uploading course advertising posts via Facebook and Email. - Modify and develop lessons by constantly updating knowledge and regularly reviewing after-course results. ACHIVEMENTS Received a huge number of positive feedbacks regarding the teaching style and test results of students. Became the teacher that had the biggest reputation among the team. 2021-2022 | increase of 92% in the revenues of the center.

Customer Service & Investment Advisory

• Jun 2021 - Nov 2022

- Accomplish skills related to all aspects of customer services on a daily basis, including: • Finding new customers on social media means. • Calling customers to remind them of the issues related to their stock account at the company and introducing about the DGO course which helps them draw a path to financial freedom. • Provide essential information about different products and services of the companies, such as DBOND, VBOND, VNVALUE, VNDBF, VNDAF,... Help customers acknowledge the values of these products. • Maintain relationships with customers, answer all questions related to the account operations and give investment advices. - Make weekly reports on Fundamental and Technical Analysis of stocks. • Analyze companies according to the 4M method. • Perform Powerpoint presentation pointing out the main things to notice from the companies' yearly financial statements. • Discuss and make reports about the Technical traits of the stocks' graph, using Trendlines, Past Indicators, Fibonacci and so on. - Publish community articles about stock market topic on social media means. • The topics are diverse. For example: What can be predicted when we read Financial Statements of companies? What are the risks if some financial ratios of companies are not in the safe range? etc.