Experience

ASM Assembly Systems

• Germany
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Business Administrator

  • Jun 2021 - Present



B. Braun Group

• Germany
• Medical Equipment Manufacturing
• 700 & Above Employee

• Logistics and Warehouse Officer

  • Sep 2019 - Jun 2021



OMRON Asia Pacific

• Singapore
• Automation Machinery Manufacturing
• 100 - 200 Employee

• Customer Service Representative

  • Jun 2017 - Aug 2019

  - Contact customers to update sales plan, sales orders to prepare purchasing order to suppliers- Order Management: Manage all daily orders download from the EDI order management system, and email orders. Input all orders into the ERP system with precise accuracy.- Work cross-functionally with other internal departments to coordinate right time, right quality and right quantity delivery.- Prepare shipping docs for import procedures to comply with the customs regulations, Invoice and provide sales report weekly.- Arrange delivery plan for right customers to ensure that problem is solved promptly, minimize the relevant costs and complaints from customers- Prepare purchasing orders to send suppliers promptly, then follow them up to make sure goods in the warehouse to meet customers' production plan- Negotiate with forwarders to get the best price for freight, transportation, customs clearance fee…- Contact customers to handle the abnormal cases of not good products, Check the quality of goods according to Omron standards.- Support team member to solve all issues related to delivery, quality and quantity, payment follow up.- Weekly and month sales reports.



King Freight Int'l Corp - Hanoi Branch

• Customer Service Cum Sales Representative

  • Mar 2013 - Jun 2017