Experience

Novus Fintech

• Australia
• Information Technology & Services
• 1 - 100 Employee

• QUANT EDGE JSC - HR Manager

  • Jul 2019 - Present

  Main KPI: Tasks: - Solve some HR problems of company: ESOP payment, Social Insurance, KPI system,.. - Restructure and stabilize the company in 2 months - Add some suitable mechanisms and benefits for employees: sport clubs, english classes,.. - Join and build up the company culture Size: 50-70 employees, team HR: 3 members Gains: - Labor relations process - KPI establishment principle - Knowledge of general human resources Main KPI: Tasks: - Solve some HR problems of company: ESOP payment, Social Insurance, KPI system,.. - Restructure and stabilize the company in 2 months - Add some suitable mechanisms and benefits for employees: sport clubs, english classes,.. - Join and build up the company culture Size: 50-70 employees, team HR: 3 members Gains: - Labor relations process - KPI establishment principle - Knowledge of general human resources



Topica Edtech Group

• Vietnam
• E-Learning Providers
• 700 & Above Employee

• EcoKids - Talent Acquisition Deputy Manager

  • Nov 2018 - Jul 2019

  Main KPI: Number of IT engineers and IT managers recruitedTasks: - Manage, supervise and evaluate recruitment executives;- Build database of IT candidates from different sources: job sites, headhunt agencies, in-house networks, etc;- Convince candidates to apply for the IT positions;- Provide logistics of orientation events and interviews for candidates;- Compose mechanism for internal staffs (Topicans) to recommend candidates' CV;Size: over 2000 CV - 10 members in teamAchievements: 20 IT engineers recruitedSkills: - Planning skill: compose daily, weekly and monthly recruitment plan- Supervisory skill: conduct daily reports to follow all members' performance- Information analytic and synthesis skill: build level system for IT candidates Show less

• Development Projects - Project Deputy Manager

  • May 2018 - Oct 2018

  1. Dynamic Product Team Project: Main KPI: Success rate of OKR system deployment in all departments of Topica UniTasks: - Train managers in Topica Uni to use OKR system;- Collect feedback from users to upgrade OKR system;Size: 30 managers - 3 members in teamAchievements: Deployment success rate: over 90%2. Marketing Specialist Recruitment and Training Project:Main KPI: Number of qualified marketers for Topica UniTasks: - Construct syllabus and learning materials for marketing trainee program;- Find, convince and invite proper teachers to instruct and evaluate trainees of the program;- Set up and organize logistics of classes and final interviews;Size: 100 trainees - 5 members in teamAchievements: 12 marketers on-job (3 official staffs and 9 collaborators)Skills: - Organizational skills: set up classes for 100 trainees- Planning skills: implement action plans of training program Show less

• Senior Managers Training Programs - Acting Operation Deputy Manager

  • Jan 2018 - May 2018

  Main KPI: Completion rate of back office orders and retention rate of senior managersTasks: - Collect orders and assign tasks to collaborators; - Supervise procedure of back-office orders processing;- Collect feedback and evaluation from customers;- Design, test and operate workflows on Zoho system to mange orders from customers;Size: 63 customers - 200 orders per month - 4 members in teamAchievements: Order success rate: 90% - Retention rate: 43%Skills: - Time management skill: set action plan for team to accomplish missions- Organization skill: manage team of 4 members- Communication skill: co-work with staffs and managers from different departments to complete the orders Show less

• Founder in Residence Program - Operation Teamlead

  • Jan 2017 - Dec 2017

  Main KPI: Completion rate of back office ordersTasks: - Collect and assign tasks to collaborators; - Supervise procedure of back-office orders processing;- Collect feedback and evaluation from customers;- Design, test and operate workflows on Zoho system to mange orders from customers;Size: 15 active users - 100 orders per month - 4 members in teamAchievements: Order completion rate: 90% Skills: - Time management skill: set action plan for team to accomplish missions- Organization skill: manage team of 4 members- Communication skill: co-work with staffs and managers from different departments to complete the orders Show less

• Topica Native - Advisory Specialist

  • Nov 2015 - Dec 2016

  Main KPI: Students' improvement during English online courses. Tasks: - Provide guild lines to online students daily;- Instruct online students in using learning online system and learning English online;- Collect and handle students' issues during study period;- Lead and develop new methods to increase students' learning experience in development projects.Size: 300 online students per monthAchievements: Top 1 advisor after probationSkills: - Customer cares skill: solve students' issues during studying period and ease customers' mind for hot issues- Team work skill: contact and co-ordinate staffs in different departments to accomplish projects- Communication skill: contact and motivate students Show less