Ngozi Akaeze

customer relationship officer at MTN Nigeria
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Contact Information
us****@****om
(386) 825-5501
Location
Nigeria, NG
Skills

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Bio

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Experience

  • MTN Nigeria
    • customer relationship officer

  • MTN COMMUNICATIONS LIMITED
    • NIGERIA
    • CCR
      • Jul 2009 - Present

      - As a CCR, I receive inbound calls from customers and also make outbound calls with regards to product and service eucation and usage. - Document all calls and resolution of querries - Follow-up on customers - Provide quality customer service on every call - Promote teamwork and call center success - As a CCR, I receive inbound calls from customers and also make outbound calls with regards to product and service eucation and usage. - Document all calls and resolution of querries - Follow-up on customers - Provide quality customer service on every call - Promote teamwork and call center success

Education

  • Delta State University (NG)
    B Forestry and Wildlife, Agricultural/Environmental Science
    2002 - 2006

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