Ngoc Nguyen Hong
Business Analyst Team Lead at FPT Asia Pacific- Claim this Profile
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Bio
Linh Bui Hung, PMP®, PMI-ACP®, PSM
I worked with Ngoc for 1 year at FPT Software. Ngoc is a very smart BA who always knows how to make the most of her strengths to connect customers and projects, and always completes the assigned work well. With highly complex jobs, Ngoc always actively plans and quickly solves problems to discuss with the team, through which projects with Ngoc's participation consistently achieve high satisfaction from customers.
Linh Bui Hung, PMP®, PMI-ACP®, PSM
I worked with Ngoc for 1 year at FPT Software. Ngoc is a very smart BA who always knows how to make the most of her strengths to connect customers and projects, and always completes the assigned work well. With highly complex jobs, Ngoc always actively plans and quickly solves problems to discuss with the team, through which projects with Ngoc's participation consistently achieve high satisfaction from customers.
Linh Bui Hung, PMP®, PMI-ACP®, PSM
I worked with Ngoc for 1 year at FPT Software. Ngoc is a very smart BA who always knows how to make the most of her strengths to connect customers and projects, and always completes the assigned work well. With highly complex jobs, Ngoc always actively plans and quickly solves problems to discuss with the team, through which projects with Ngoc's participation consistently achieve high satisfaction from customers.
Linh Bui Hung, PMP®, PMI-ACP®, PSM
I worked with Ngoc for 1 year at FPT Software. Ngoc is a very smart BA who always knows how to make the most of her strengths to connect customers and projects, and always completes the assigned work well. With highly complex jobs, Ngoc always actively plans and quickly solves problems to discuss with the team, through which projects with Ngoc's participation consistently achieve high satisfaction from customers.
Credentials
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Professional Scrum Product Owner™ I (PSPO I)
Scrum.orgNov, 2021- Nov, 2024 -
Project Management Foundations
LinkedInJun, 2021- Nov, 2024 -
Professional Scrum Master™ I (PSM I)
Scrum.orgJun, 2020- Nov, 2024
Experience
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FPT Asia Pacific
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Singapore
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IT Services and IT Consulting
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1 - 100 Employee
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Business Analyst Team Lead
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Jun 2022 - Present
- Interview and recruit new BAs- Arrange and manage resources of BA team to serve projects- Manage and training BAs- Provided estimation /bidding for new opportunities- Consult business solution for the user needs- Manage and consult all the change in project life cycle - Review task results of BA members- Domains: Healthcare, Gambling, Energy, Retail
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Senior Business Analyst
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Feb 2022 - May 2022
- Provided estimation /bidding for new opportunities- Consult business solution for the user needs- Manage and consult all the change in project life cycle - Provide system specification documents and other supporting document before, during and after development phase- Domains: Healthcare, Gambling, Energy, Retail
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FPT Software
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Vietnam
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IT Services and IT Consulting
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700 & Above Employee
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Business Analyst Team Lead
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Jan 2021 - Jan 2022
- Manage and training junior BAs- Build and provide standards document templates - Provided estimation /bidding for new opportunities- Consult business solution for the user needs- Evaluate the result of BA members in project- Support projects if needed
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Business System Analyst
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Jun 2017 - Dec 2020
- Analyze current system and advise client with new solution based on their requirements- Manage and consult all the change in project life cycle - Bridge BA among end-user, project team and other stakeholders- Provide system specification documents and other supporting document before, during and after development phase- Domains: Education, Heavy Machine, Oil & Gas, Warehouse Mgmt, e-Commerce, Insurance (Pension).- Market: Japan, Malaysia, USA, German.- Tools: Atlassian Confluence/ Jira, Microsoft Azure Devops, Octane, Lotus Note, SharePoint, PHP .NET, MySQL, AWS, HTML, Axure, Balsamiq, AdobeXD, Zeplin, Figma...
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Project Management Assistant
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Dec 2016 - May 2017
- Gather new requirement and support end-users- Follow and support manage project- Experienced in: Atlassian Confluence/ Jira
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The World Bank
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United States
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International Trade and Development
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700 & Above Employee
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Project Assistant
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May 2019 - Apr 2020
- Support to manage and track progress of project which sponsored by The World Bank for Government of Vietnam.- Research and study functions of the old system which nee enhancement.- Evaluate proposal from supplier candidates.- Review and standardize provided data from provinces.- Prepare supporting documents for project.- Communicate with team and experts to gather needs and required functions.- Domains: Transportation, Disaster Prevention.- Market: Vietnam- Tools: Microsoft Word/ Excel/ Powerpoint.
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Project Manager
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May 2019 - Nov 2019
- Manage resources of project (1 BA, 1 Tester, 2 Reach Native dev, 1 .Net dev).- Provide schedule for project milestone.- Communicate among customers and development team to come out with proper estimation for list user stories.- Verify and provide full release in each sprint for clients.- Domain: Charity, e-Commerce.- Market: Malaysia- Tools: Microsoft Project, Microsoft Azure DevOps. - Manage resources of project (1 BA, 1 Tester, 2 Reach Native dev, 1 .Net dev).- Provide schedule for project milestone.- Communicate among customers and development team to come out with proper estimation for list user stories.- Verify and provide full release in each sprint for clients.- Domain: Charity, e-Commerce.- Market: Malaysia- Tools: Microsoft Project, Microsoft Azure DevOps.
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Business Analyst
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Jun 2019 - Sep 2019
- Research and give advices for building a new ERP system- Coordinate among stakeholders and project team- Prepare and maintain all requirements and supporting documents- Domains: Heavy Machine, Warehouse Management- Market: Vietnam- Tools: SAP, Oracle NetSuite - Research and give advices for building a new ERP system- Coordinate among stakeholders and project team- Prepare and maintain all requirements and supporting documents- Domains: Heavy Machine, Warehouse Management- Market: Vietnam- Tools: SAP, Oracle NetSuite
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FPT Information System
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Vietnam
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IT Services and IT Consulting
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700 & Above Employee
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Deployment Specialist
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Dec 2014 - Apr 2015
- Training and support end-user while deploying the system- Monitor and report the effective result of product- Report and manage issues in deploying period- Domains: Retails, Warehouse Management, Accounting- Market: Vietnam - Training and support end-user while deploying the system- Monitor and report the effective result of product- Report and manage issues in deploying period- Domains: Retails, Warehouse Management, Accounting- Market: Vietnam
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Education
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2012 - 2017
FPT University
Bachelor's degree, Management Information Systems, General -
2016 - 2016
Malaysia University of Science and Technology
Information Technology
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