Graduate Teaching Assistant

• Aug 2022 - Present

Graduate Research Assistant

• Aug 2020 - May 2022

Gathered, reviewed, and summarized literature from scientific journals. Supported department faculty with administrative assistance, as well as curriculum and research support. Gathered, reviewed, and summarized literature from scientific journals. Supported department faculty with administrative assistance, as well as curriculum and research support.

Night Auditor

• May 2020 - Aug 2020

Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance. Prepared daily shift close reports and balanced cash register to accurately reflect all transactions. Audited and balanced cash and credit transactions daily and reset register for next day's operations. Checked and secured building areas during off-hours to prevent entry by unauthorized individuals. Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance. Prepared daily shift close reports and balanced cash register to accurately reflect all transactions. Audited and balanced cash and credit transactions daily and reset register for next day's operations. Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.

Breakfast Attendant and Laundry Attendant

• Sep 2019 - Dec 2019

Prepared daily breakfast bar with abundant self-serve and cooked meal items. Monitored customer movements and quickly cleared empty tables for future customers. Managed inventory of dining room products, including condiments, linens and flatware. Coached new breakfast attendants by demonstrating approved procedures Assisted Housekeeping/Laundry department Prepared daily breakfast bar with abundant self-serve and cooked meal items. Monitored customer movements and quickly cleared empty tables for future customers. Managed inventory of dining room products, including condiments, linens and flatware. Coached new breakfast attendants by demonstrating approved procedures Assisted Housekeeping/Laundry department

Teaching Assistant

• Jul 2019 - Dec 2019

Instructor: Dr. Martha A. Coussement Co-taught hotel/restaurant simulation management course to senior hospitality/tourism management students using a communication style to tailor learning to the needs of each student Instructor: Dr. Martha A. Coussement Co-taught hotel/restaurant simulation management course to senior hospitality/tourism management students using a communication style to tailor learning to the needs of each student

Student Worker

• Aug 2018 - May 2019

Greeted students and student visitors Updated paperwork and maintained documents and work processing in an administrative system Coordinated international student events Greeted students and student visitors Updated paperwork and maintained documents and work processing in an administrative system Coordinated international student events

Purdue University Fort Wayne, Hospitality Management Delegate

• Mar 2019 - Mar 2019

Participated in keynotes, panel discussions from CEOs of Accor, Wyndham, Dorchester Collection, and STR Presented a solution for Accor challenge provider Participated in keynotes, panel discussions from CEOs of Accor, Wyndham, Dorchester Collection, and STR Presented a solution for Accor challenge provider

Housekeeping Intern

• Jan 2018 - May 2018

Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory, and removing trash. Logged and documented cleaning activities and • reported on issues. Inspected public bathrooms on an hourly basis. Unloaded and folded clean laundry from dryers and stored in appropriate areas. Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory, and removing trash. Logged and documented cleaning activities and • reported on issues. Inspected public bathrooms on an hourly basis. Unloaded and folded clean laundry from dryers and stored in appropriate areas.

Teaching Assistant

• Aug 2017 - Dec 2017

Instructor: Dr. Haeik Park Assisted freshman and sophomore hospitality/tourism management students with accounting financial assignment. Marked homework assignments, tests, and special projects to communicate grading. Instructor: Dr. Haeik Park Assisted freshman and sophomore hospitality/tourism management students with accounting financial assignment. Marked homework assignments, tests, and special projects to communicate grading.

Customer Service Representative Intern

• Nov 2016 - Dec 2017

Managed the Front Desk operations: guest service standards, product quality, cost control, and marketing initiatives Controlled rate and inventory system used on property Managed financial accounts for guests such as room charges, food, liquor, and telephone calls Managed the Front Desk operations: guest service standards, product quality, cost control, and marketing initiatives Controlled rate and inventory system used on property Managed financial accounts for guests such as room charges, food, liquor, and telephone calls