Ngalula Donald, RN, BScN

Quality Assurance Manager at A Better Life Homecare, LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Nairobi County, Kenya, KE
Languages
  • English Full professional proficiency
  • Swahili Native or bilingual proficiency
  • Spanish Elementary proficiency

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Benson Milimo

I hereby write to recommend Donald Ngalula to anyone wishing to engage him on an opportunity for serving as a nurse. I have known Donald for over four years partly during his undergraduate degree in BSc Nursing. He demonstrated commitment and zeal for results any assigned duties. Any employer looking for a committed and trustful staff, then Donald would be the right choice to engage.

Alejandro Lucena Mir

Mr. Donald has lots of knowledge in his field. He consistently demonstrated a solid work ethic plus a dedication to success. He has exceptional expertise in leadership, forward-thinking and also very intelligent. Donald is dedicated, self-motivated, methodical, very capable and an inspiring team player. He is always capable of adapting to new working environments. Very positive attitude towards work and challenges.

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Credentials

  • Human Subjects Learners (Human Subjects Protection)
    CITI Program
    May, 2022
    - Nov, 2024
  • Introduction to Clinical Research
    The Global Health Network
    Apr, 2022
    - Nov, 2024
  • Introduction to Proposal and Report Writing
    Humanitarian Leadership Academy
    Apr, 2022
    - Nov, 2024
  • Certificate of Good Clinical Practice (GCP)
    The Global Health Network
    Jan, 2022
    - Nov, 2024
  • Certificate of Excellence: Best student in the academic year 2016/2017
    Pyramid Awards
    Oct, 2019
    - Nov, 2024
  • Certificate of participation in research: For pedagogies for critical thinking and outcome research in Africa
    UCL Institute of Education
    Jan, 2018
    - Nov, 2024
  • CERTIFICATE OF PARTICIPATION: ANTI-JIGGERS CAMPAIGN
    Moi University
    May, 2017
    - Nov, 2024
  • Second best student for academic year 2015/2016: BSN, Moi University.
    Moi University
    Jan, 2017
    - Nov, 2024
  • First Aid
    Kenya Red Cross
    Jul, 2016
    - Nov, 2024

Experience

  • A Better Life Homecare, LLC
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Quality Assurance Manager
      • May 2022 - Present

      Current Roles;1. Review Nurses notes documents for accuracy and completeness prior to locking and submitting data electronically. Return any incomplete or incorrect notes for review.2. Reviews physician orders, medication profiles, aide care plans in relation to the nurses notes QA.3. Review all Medicaid and other episodic payers’ clinical records at the local level to assure appropriate documentation for reimbursement. This review includes verification of appropriate documentation, quality of care provided, visits utilization, appropriate contacts with physicians, adherence to the care plan, and evidence of communication between disciplines.4. Review Nurse’s notes for accuracy and completeness following the plan of care prior to approval.5. Coordinate communication between team members/attending physicians/caregivers to ensure the appropriateness of care and outcome planning and ensure compliance through review of documentation and care coordination activities.6. Participate in performance improvement activities, maintain ongoing clinical knowledge through internal/external training programs, provide interpretation of knowledge and direction to staff.7. Identify clinical problem areas and document deficiency trends in a proactive approach.8. Educate administrative and clinical associate staff in the correction of these deficiencies.9. Participate in bi weekly meetings and report ongoing issues in the QA /Clinical departments 10. Submit weekly reports for QA including how many notes QA’d within the week, identify ongoing issues that require further review.

  • Management Sciences for Health
    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Technical Advisor (Data Analyst)
      • Oct 2021 - Present

      ► Provide technical support through data cleaning, analysis and Technical Report Generation for studies;1.Assessment Facility Readiness for COVID-19 Disease.2. Infection Prevention and Control (IPC) mid-term assessments.3. Assessment Reports on Implementation of Occupational Health and Safety (OSH) among County Leadership.4. Water, Sanitation and Hygiene (WASH-FIT) assessment in selected facilities and counties. ► Provide technical support through data cleaning, analysis and Technical Report Generation for studies;1.Assessment Facility Readiness for COVID-19 Disease.2. Infection Prevention and Control (IPC) mid-term assessments.3. Assessment Reports on Implementation of Occupational Health and Safety (OSH) among County Leadership.4. Water, Sanitation and Hygiene (WASH-FIT) assessment in selected facilities and counties.

  • Kenya Medical Research Institute (KEMRI)
    • Kenya
    • Research Services
    • 700 & Above Employee
    • Study Project Nurse
      • May 2022 - Aug 2022

      (KEMRI / University of Washington/ CDC-Kenya), Determinants of Successful ART Outcomes in Children and Adolescents (DART) in Kenya Study Project.Current Roles;►Coordinate entry into the facility and logistics surrounding data collections and survey administration.►Data collection from source documents and administration of study questionnaires according to the SOP.►Ensure all data is of good quality and perform quality checks before submission.►Ensure the smooth and efficient day-to-day operation of research and data collection activities.►Maintain proper communication between health facility and Study Coordinator’s office.►Submit daily summary of study progress to the Study Coordinator/data manager and suggestions on any improvements to the study procedures as appropriate.►Ensure strict compliance with ethical requirements for conduct of research.

  • Washington State University Global Health Kenya
    • Research Assistant
      • Jan 2022 - Apr 2022

      Achievements:► Provided technical assistance for Community SARS-CoV-2 Sero-Prevalence Survey in Households in Nairobi County for (WSU-GH) Program (Kenya) in collaboration with the Kenya Medical Research Institute (KEMRI) and Centers for Research on Emerging Infectious Diseases East and Central Africa (CREID-ECA).► Lead a Research Team of 4 (Research Assistant, Laboratory Technician, Driver and CHV).► Recruited, interviewed and collected blood samples from101 participants against a target of 93. ► Accurately accounted for all project financial expenditure and submitted timely financial reports on funds allocated to my team for supporting CHVs and other enablers.► Maintained documentation quality (and quality controls) and confidentiality, and daily submitted signed consent forms.

  • Kenyatta National Hospital.
    • Kenya
    • Hospitals and Health Care
    • 700 & Above Employee
    • Nursing Officer Intern
      • Oct 2020 - Oct 2021

      ►Leadership Role: Team leader for a 563 nursing officer interns in over 25 internship stations across the country;►Reporting to Ward Nurse In-charge and Quality and Standards Nursing In-charge.►Assessing, formulating, planning and implementing evidence-based nursing care for client/patient and evaluating and documenting patient outcome(s) of assigned caseload of patients; ►Providing appropriate healthcare service including Integrated Management of Childhood Illnesses (IMCI), Immunization, PMTCT, ante-natal care and Maternity Care, Medical-Surgical Nursing Care, Emergency and Critical Care, Palliative and Oncology Nursing Care and Psychiatric Nursing Care (Mathari National Teaching and Referral Hospital) ►Diagnosing common health conditions and recommending necessary interventions►Providing holistic care by carrying out risk identification and assessment of an individual throughout the lifespan; ►Facilitating patients' admission and initiating discharge plans; ►Creating and maintaining a safe nursing care environment for client/patient; ►Carrying out patient audits to improve client/patient care; ►Collaborating and maintaining effective working relationships among interdisciplinary teams (including physicians, clinical nutritionists, social workers, laboratory technologists, patient aides, clinical psychologist and physiotherapists) to support client/patient and their families; ►Carrying out therapeutic communication with the patient/client; ►Conducting community health risk assessment and providing outcome-based interventions; ►Participating in quality improvement and quality assurance procedures; ►Providing health education and counseling to patients/clients and community on identified health needs;►Maintaining records on patients/clients’ health condition and care; ►Mentoring nursing students on clinical placement.

  • Moi Teaching and Referral Hospital
    • Kenya
    • Hospitals and Health Care
    • 400 - 500 Employee
    • Student Nurse
      • Jan 2016 - Feb 2020

      ►Taking part in administrative management in nursing department (Ward Management, office of the DNS)►Provided patient care for assigned caseload of patients.►Collaborated with nurses and other medical staff to achieve quality patient outcome goals.►Updated patient charts using care plans, vital signs and treatment sheets charts with data such as medications to keep records current and support accurate treatments.►Attended medical procedures to increase nursing expertise and advance training.►Administered close patient care, including checking vital signs.►Transported patients between unit rooms and scanning locations for diverse procedures.►Delivered exceptional care to geriatric and neuro patients by helping with mobility and daily living requirements.►Coordinated meal deliveries, assisted with feeding and charted intake for nutritionist review.►Attended weekly 30-hour medical facility experience while under supervision.►Mentored junior nursing in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.►Reviewed care plans and assessed alignment with long-term and short-term care goals.►Monitored each patient to meet appropriate care and document status changes.►Helped physicians complete procedures such as lumbar punctures by supporting patients and organizing necessary supplies.►Delivered medications via oral, IV and intramuscular injections, monitoring responses to address new concerns.►Changed out and monitored bandages, catheters and IVs.►Completed skilled phlebotomy tasks to obtain needed biological specimens for laboratory testing.►Worked alongside experienced nursing professionals to learn new procedures.►Monitored medications, noted side effects and reported issues to senior staff.►Vaccinated patients to protect individuals from measles, pneumonia, influenza and other illnesses of concern.

    • Nursing Instructor
      • Oct 2019 - Nov 2019

      (Teaching Practice)| Moi Teaching and Referral Hospital Training CollegeOctober-November 2019►Prepared lesson plans and administered lectures to assigned KRN and KCHRN classes.►Prepared, administered and marked exams with moderation of the senior staff.►Conducted practical lessons in the skills lab

  • Moi University
    • Kenya
    • Higher Education
    • 700 & Above Employee
    • Undergraduate Student Researcher
      • Jul 2019 - Sep 2019

      Action Research at the Bungoma County Referral Hospital (BCRH): Assessment of Psychosocial Hazards among Nurses at BCRH, Bungoma County, Kenya. This was submitted as part of fulfillment of COBES requirement, and the report submitted to BCRH Management.Participated in:►Worked with the Hospital Management Team (HMT) to draft quarterly (July-Sept) budget approximations, provision of primary healthcare to the community through the Beyond Zero Campaign, identify community health needs and advise the public health nurse.►Reported to the Medical Superintendent,Hospital Management Team (HMT) and County Health Services Management Team (CHSMT)

  • Cheptais Sub-County Hospital
    • Volunteer Nurse
      • Dec 2017 - Jan 2018

      ►Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments and assisting staff.►Daily management of in-patient patients.►Provision of Maternal Child Healthcare (MCH) and Family Planning service at the MCH clinic.►Conducted Continuous Medical Education (CMEs) to the hospital staff.►Facilitated referral of patients from the facility to Bungoma County Referral Hospital. ►Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders and communicating with ancillary departments and assisting staff.►Daily management of in-patient patients.►Provision of Maternal Child Healthcare (MCH) and Family Planning service at the MCH clinic.►Conducted Continuous Medical Education (CMEs) to the hospital staff.►Facilitated referral of patients from the facility to Bungoma County Referral Hospital.

  • Kipsis High School
    • Teacher Assistant
      • Jan 2015 - Nov 2015

      ►Supported students learning by classroom management, lesson planning and activity organization.►Boosted student grasp of materials with weekly tutoring sessions.►Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives in Mathematics, Physics and Chemistry.►Coordinated guiding and counseling weekly programs.►Coordinated morning remedial lessons timetable.►Guiding students in projects for presentation to the Kenya Science and Engineering Fair.►I exercised as a departmental chair acting as the Patron for the Christian Union.

Education

  • Moi University
    Bachelors of Science, Nursing
    2015 - 2020

Community

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