Marketing Coordinator

• Oct 2022 - Present

Shift Lead

• Aug 2021 - Sep 2022

• Managed a team of two to three sales associates and ensured they provided an excellent customer experience and followed the company procedures • Set up in-store marketing promos and execute replenishment strategy for the store • Enforced established daily operating procedures, accounted for the daily intake, and prepare cash deposits • Managed a team of two to three sales associates and ensured they provided an excellent customer experience and followed the company procedures • Set up in-store marketing promos and execute replenishment strategy for the store • Enforced established daily operating procedures, accounted for the daily intake, and prepare cash deposits

Sales Associate

• Nov 2019 - Jul 2021

• Assisted the store manager in running the sales floor and helped customers • Interacted with 20+ customers daily and answered inquiries over the phone and in-person • Delivered excellent customer service by greeting, helping, and recommending customers the best product solution based on their needs; achieving 90% customer satisfaction • Operated POS system and processed 30+ sales transactions involving cash, credits, and checks in a fast-paced environment • Collaborated with colleagues to handle customer requests and stock merchandise Show less

Self Employed

• Jun 2018 - Jun 2019

• Administrated YouTube, Instagram, and Facebook online shop for 10.2k followers • Developed monthly and weekly online marketing promotions and sales strategies to maximize sales revenue • Designed visual merchandising of 50+ products to maximize sales for online and in-store shopping • Administrated YouTube, Instagram, and Facebook online shop for 10.2k followers • Developed monthly and weekly online marketing promotions and sales strategies to maximize sales revenue • Designed visual merchandising of 50+ products to maximize sales for online and in-store shopping

Educational Consultant

• Jun 2017 - Apr 2018

• Performed daily 3+ sales presentations to prospective students daily • Followed student’s progress and handled educational issues, achieved 65% of new registrations from up-selling and cross-selling • Collaborated with other departments in creating center events to generate potential leads from students • Performed daily 3+ sales presentations to prospective students daily • Followed student’s progress and handled educational issues, achieved 65% of new registrations from up-selling and cross-selling • Collaborated with other departments in creating center events to generate potential leads from students