Experience

PRIVAJET Ltd

• Malta
• Airlines and Aviation
• 1 - 100 Employee

• • May 2022 - Present

• • Sep 2014 - Present

  Chief operating officer / Deputy Accountable Manager • Serve as nominated person and direct point of contact for Malta CAA.• Take primary responsibility for operations control/coordination, crew control, and rostering; track KPIs, advance company strategic goals, and operationalise company standards for service quality.•Engineer a positive, inclusive, and exceptionally productive working environment for all employees.• Align day-to-day operations with company AOC and Operations Manual and maintain compliance with all pertinent company procedures, legal requirements, and best practices.• Diagnose and analyze operational challenges by leveraging root-cause analysis methodologies, scrutinizing trends in customer service reporting, and more; devise strategic solutions and enhance processes to optimize daily operations and cultivate efficiency. • Chart successful course for the production and maintenance of Operations Procedures and manuals.• Spearhead numerous aircraft onboarding projects, leveraging Lean and Agile project management methodologies.• Partner with the Director of Flight Operations to develop new aircraft operation manuals, EFB manuals, weight and balance solutions, and crew induction processes. • Compose and administer budgets, analysing current and previous fiscal years alongside strategic goals and market/industry conditions to forecast requirements; monitor budget performance and take action to maintain adherence.• Deliver clear, meticulous, analytical reporting to senior management, lending crucial insights to high-level decision-making. Show less

• • Sep 2014 - Present



Shannon Air Link Ltd

• Shannon Ireland

• Head Of Operations

  • Oct 2011 - Sep 2014

  • Directed, motivated, and coordinated an OCC team in a busy, fast-paced operations department which handled up to 50 flights worldwide on a daily basis. • Defined daily strategy and oversaw its execution. • Championed robust, well-informed economic decision making through adept budgeting, forecasting, and data analysis. • Sustained rapid tempo of operations, assiduous regulatory compliance, and outstanding customer service in line with the company's business objectives; ensured that the client always remained the top priority. • Discerned shortfalls and opportunities for improvement in departmental operations; formulated procedures to address and rectify these issues, focusing on continuous improvement and value-adding activities. • Cultivated workforce quality by leading the interviewing/hiring process, selecting strong candidates, and mentoring team members on an ongoing basis. • Stepped up to represent the company at numerous conferences and events. Show less



Sky Handling Partner

• Ireland
• Airlines and Aviation
• 100 - 200 Employee

• • Nov 2008 - Oct 2011

• • Jan 2005 - Nov 2008

  Shannon / Dublin Airports