Experience

Hanwha Vision

• South Korea
• Security and Investigations
• 100 - 200 Employee

• Senior Technical Sales Manager

  • Mar 2023 - Present

• Technical Sales Manager

  • Feb 2017 - Mar 2023

  -Leading a highly talented in-country technical team to support customers and partners in South East Asia region.-In charge of reviewing and planning of technical personnel’s KPI and targets.-Responsible for the linkage between SEA and HQ for both technical enquiry and product related enquiry and or issue. -Provide professional Pre and Post Sales support to customers in SEA region. -Provide certified technical training on Hanwha’s full suite of products to distributors and key partners.-Supports on POC/Demo to partners on products. -Conduct sharing of new products to distributors and partners with face to face meet up or via multi media devices. -Travel around SEA to support and attend events and exhibition, as well as being the speaker/presenter for Hanwha Techwin’s newly launch products. Show less



Pelco

• United States
• Security and Investigations
• 200 - 300 Employee

• Sr Product Support Engineer

  • Nov 2012 - Jan 2017

  -Provide technical support to customers in APAC on all levels of enquiries.-Responsible to work with HQ on escalated issues and provide solution to customer on timely manner.-Overseas assignment like on-site visit and troubleshooting. -Work as a team player and also as a mentor to guide junior engineers on processes, work flow and decision making.

• Product Support Engnieer

  • Feb 2008 - Dec 2012

  - Supporting customers on product issues and inquiries ranging from level 1-3.- Overseas assignment like on-site visit and troubleshooting. - Team player.



Security Integration Technology

• Technical Specialise

  • Oct 2005 - Feb 2007

  -Installation and T&C of Security system like Burglar Alarm system, Access control, CCTV systems. -Provide on site training and demo to end users on system usage and maintenance. -Installation and T&C of Security system like Burglar Alarm system, Access control, CCTV systems. -Provide on site training and demo to end users on system usage and maintenance.