HEAD OF ICT - CHIEF TECHNICAL OFFICER

• Jan 2009 - Present

networks/systems engineer/ unified communication/ Sales

• Jan 2008 - Present

Team lead and project management of Network Infrastructure Projects as well as design and Implementation of Solutions ranging from Unified Communications & Messaging, Routing & Switching, Network Security, IP Network Management, Network Optimization and Wireless solutions as well as supporting and managing SLA service technical escalations covering the above speciality technologies. Design and implemented a Wide Area Network Optimization solution based on the riverbed steelhead appliances, a multi-million project funded by Japan International Cooperation Agency, for the improvement of the network performance within the different tax collection and immigration points including the Head office, Data Center, DR site and other branch offices

Network Engineer/unified communicaton

• Aug 2006 - Present

• Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.) • Configure and setup Cisco Firewalls, VPN Concentrators and Security appliances for access to vital business applications • Design, setup and configure complex switching environments • Design, setup and configure complex wireless networking that supports open or secured access and the ability to support voice and video applications • Maintain a thorough understanding of Local Area Networking • Assist in the design of multi-server environments including IP address schemes, DNS, WINS, Ether- Channel (Bonding), etc. • Configuring and installing client and server network software for upgrading and maintaining network and telecommunication systems. • Maintaining multi-site network operations and software applications, operating systems and regular maintenance with both private and public facilities • Managing assigned projects and program components to deliver services in accordance with established objectives. • Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support • Supervising the administration of systems and servers related network to ensure availability of services to authorized users. • Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services. • Complete time logs in Tigerpaw within 48 hours of completing tasks to ensure accurate and timely billing of customers .