Experience

Chicago Event Management

• United States
• Events Services
• 1 - 100 Employee

• Information Technology Assistant

  • Jun 2018 - Present

  Imaged 60 laptop using Norton Ghost and Clonezilla for each event standardsKept inventory of 70 monitors, 368 printers, and various other peripherals for eventsAssisted in meetings with various vendors of the company such as Apple, IIT, and etc.Set up rental IT equipment for 2019 Chicago Shamrock Shuffle 2018 and 2019 Chicago Marathon and Abbott Health and Fitness Expo Imaged 60 laptop using Norton Ghost and Clonezilla for each event standardsKept inventory of 70 monitors, 368 printers, and various other peripherals for eventsAssisted in meetings with various vendors of the company such as Apple, IIT, and etc.Set up rental IT equipment for 2019 Chicago Shamrock Shuffle 2018 and 2019 Chicago Marathon and Abbott Health and Fitness Expo



Re:Sources

• United States
• Environmental Services
• 1 - 100 Employee

• Desktop Support Technician

  • Mar 2016 - Apr 2017

  Provided onsite support to 30 non-technical end-users per week to resolve technology issues. Troubleshoot multiple hardware and software issues on a daily basis (repairs, component swaps, equipment replacement.)Re-imaged over 30 MACs and PCs per week Maintained inventory for 81,000 pieces of equipment (monitors, laptops, mice, keyboards, etc.) Provided onsite support to 30 non-technical end-users per week to resolve technology issues. Troubleshoot multiple hardware and software issues on a daily basis (repairs, component swaps, equipment replacement.)Re-imaged over 30 MACs and PCs per week Maintained inventory for 81,000 pieces of equipment (monitors, laptops, mice, keyboards, etc.)



Year Up

• United States
• Non-profit Organizations
• 700 & Above Employee

• Student

  • Mar 2015 - Feb 2016

  Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship. Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes college-level courses, professional training, and a six-month internship.



Put Illinois To Work

• Lead Youth Tech. / Teacher's Aid

  • Jun 2010 - Jan 2011

   Organized and recorded school inventory. (Books, teaching materials, and computers.) Implemented and observed elementary computerized math program to assess and record relevant data attributed to each student’s progress. Instructed students in the use and care of school laptops to prevent negligent damage.  Organized and recorded school inventory. (Books, teaching materials, and computers.) Implemented and observed elementary computerized math program to assess and record relevant data attributed to each student’s progress. Instructed students in the use and care of school laptops to prevent negligent damage.