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Credentials

  • IT Service Desk: Customer Service Fundamentals
    LinkedIn
    Dec, 2019
    - Sep, 2024
  • Understanding Business
    LinkedIn
    Dec, 2019
    - Sep, 2024

Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Growth Visionary
      • Jan 2002 - Present

      Netrix IT is a ProActive IT Solutions company, delivering Managed Services, IT Consulting and Outsourced Technology Services. Netrix IT partners with clients that recognize technology as a competitive advantage in their marketplace, and demand the most out of their technology investment. Our Managed Service offering (called NetAssure) provides a range of essential IT services that includes proactive support for PC’s, Servers and Network monitoring, all for a flat monthly fee. Netrix IT Consulting and Outsourced services are provided through a team of dedicated employees. Our services works in any IT situation, complementing your internal IT staff, taking 100% ownership of your IT or whatever solution your business environment requires. I have over 30 years of personal IT industry experience, from selling Northgate computers through a GSA schedule to providing complete IT solutions to SMB and Academic clients. The last sixteen years I have focused on building our business/team to provide best in class Managed Services and ProActive IT solutions to our client base.

    • India
    • Machinery Manufacturing
    • Account Executive
      • Feb 2000 - Jan 2002

      I started a service division within this "white box" computer company. We built and grew a new client base that required higher end LAN/WAN network services. This division was later spun out of Vision and incorporated in Netrix IT in 2002. I started a service division within this "white box" computer company. We built and grew a new client base that required higher end LAN/WAN network services. This division was later spun out of Vision and incorporated in Netrix IT in 2002.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Account Executive
      • 1998 - 2000

      I joined a seasoned staff of computer professionals that solved business pain through technology. A Novell leader in the Metro area, our model was to build a proactive environment the developed into a long term relationship. I joined a seasoned staff of computer professionals that solved business pain through technology. A Novell leader in the Metro area, our model was to build a proactive environment the developed into a long term relationship.

    • Education Administration Programs
    • GSA Account Representitive
      • 1995 - 1998

      Responsible for GSA sales in the Federal, State and Local government market. At this time I had over 10 years of GSA experience and had developed and maintained four complete GSA schedules for other organizations. Responsible for GSA sales in the Federal, State and Local government market. At this time I had over 10 years of GSA experience and had developed and maintained four complete GSA schedules for other organizations.

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