Experience

Toolstation NL

• Netherlands
• Retail
• 100 - 200 Employee

• Business Sales Analyst

  • Apr 2022 - Present

  *Created new processes and methodologies to promote efficiency and productivity for sales team members. *Produced custom representations such as bar graphs, pie charts and trend line charts for sales data. *Delivered strategic forecast reports and related analytics explaining key trends. *Spearheaded opportunity management tools to drive measurable progress toward long-term strategies. *Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements. *Identified customer needs by asking questions and advising on best solutions. Show less



Robson Moore

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Business Analyst

  • Nov 2022 - Aug 2023

  *Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines.*Collaborated with stakeholders to define features, integrations and partnerships.*Delivered timely support by tracking issues and communicating resolutions to end users.*Improved processes and procedures to achieve key performance metrics.*Developed reports or created dashboards, providing financial-related information to make informed business decisions.*Defined key data points and data sources to track against measurable performance indicators and produce useful reports. Show less

• Business Analyst

  • Nov 2022 - Mar 2023



Firezza Pizza Ltd

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Business Process Analyst

  • Apr 2020 - Mar 2022

  I have 2+ years of experience as a business manager at FIREZZA. *Managed projects and served as primary liaison between client and multiple internal groups to clarify goals and meet standards and deadlines. *Redesigned processes to maximize benefits and quantifiable improvement in business metrics and illustrate roadmaps to future projects. *Developed innovative, fact-based and achievable strategies and operating models based on evaluations. *Surfaced insights and findings to support business and technical decisions. *Monitored competitive landscape to develop knowledge of prevailing trends, financials and operating drivers across multiple industry segments. *Maintained or updated business intelligence tools, databases or dashboards. Show less



THE OWLETT, Kingston university

• Marketing Analyst

  • Dec 2020 - Mar 2021

  *As part of master’s degree program, I successfully developed and implemented a Marketing Strategy to Develop Brand value with AGILE methodologies and its impact on Customer Experience for "THE OWLETT”. *Developed and maintained quality rapport with high-profile accounts. *Analyzed marketing information and translated it into strategic plans for store operations. *Created media campaigns and analytics reports to inform account managers. *Assessed marketing information and adapted it into strategic plans for store operations. *Verified adherence to marketing campaign strategy to align with corporate goals. Show less