Netanel Zargari

NOC manager at OMC
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Contact Information
us****@****om
(386) 825-5501
Location
Herzliya, Tel Aviv District, Israel, IL

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Experience

  • OMC
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • NOC manager
      • Jul 2023 - Present

  • Tata Consultancy Services
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • NOC manager at TCS BSB
      • Jan 2022 - Jun 2023

      • Written documents and procedures.• Recruited new team members and built a training system for new team members.• Coach, provide feedback and improve the team's productivity and proactivity.• On Call after hours for guidance and issue escalation.

    • NOC OPERATOR
      • Feb 2021 - Dec 2021

      • Monitored and maintained network and software components according to established guidelines and best practices.• Kept detailed documentation on each support ticket and added lessons learned to the knowledge base.

Education

  • The Open University of Israel
    Student, Computer Science
    2021 - 2023

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