Neta Kedem
Customer Success Manager at Centrical- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English -
-
Hebrew -
Topline Score
Bio
Doron Oded
Neta is a terrific person to work with! always smiling, thinking how to raise moral, and improve day to day working environment. She has high technical skills and is a fast learner. Has a good sense of prioritization of tasks, issues and features. Customers always feels they are in good hands when Neta is responsible for them.
Ortal Betesh-Levi
Neta is a team player. Someone you can trust. I met Neta during the first year of studies, and we became course partners and good friends. She doesn't hesitate to take ownership, to provide the best solution, and willing to help and support her partner. She treats her partner respectfully and listen. She is open-minded and willing to take action in order to complete the mutual tasks. Neta is one of my best friends also now, almost 12 years after we first met, and I discovered over the years a thoughtful, sensitive, creative and positive person with a great sense of humor. I would definitely be happy that this kind of person will be part of my team.
Doron Oded
Neta is a terrific person to work with! always smiling, thinking how to raise moral, and improve day to day working environment. She has high technical skills and is a fast learner. Has a good sense of prioritization of tasks, issues and features. Customers always feels they are in good hands when Neta is responsible for them.
Ortal Betesh-Levi
Neta is a team player. Someone you can trust. I met Neta during the first year of studies, and we became course partners and good friends. She doesn't hesitate to take ownership, to provide the best solution, and willing to help and support her partner. She treats her partner respectfully and listen. She is open-minded and willing to take action in order to complete the mutual tasks. Neta is one of my best friends also now, almost 12 years after we first met, and I discovered over the years a thoughtful, sensitive, creative and positive person with a great sense of humor. I would definitely be happy that this kind of person will be part of my team.
Doron Oded
Neta is a terrific person to work with! always smiling, thinking how to raise moral, and improve day to day working environment. She has high technical skills and is a fast learner. Has a good sense of prioritization of tasks, issues and features. Customers always feels they are in good hands when Neta is responsible for them.
Ortal Betesh-Levi
Neta is a team player. Someone you can trust. I met Neta during the first year of studies, and we became course partners and good friends. She doesn't hesitate to take ownership, to provide the best solution, and willing to help and support her partner. She treats her partner respectfully and listen. She is open-minded and willing to take action in order to complete the mutual tasks. Neta is one of my best friends also now, almost 12 years after we first met, and I discovered over the years a thoughtful, sensitive, creative and positive person with a great sense of humor. I would definitely be happy that this kind of person will be part of my team.
Doron Oded
Neta is a terrific person to work with! always smiling, thinking how to raise moral, and improve day to day working environment. She has high technical skills and is a fast learner. Has a good sense of prioritization of tasks, issues and features. Customers always feels they are in good hands when Neta is responsible for them.
Ortal Betesh-Levi
Neta is a team player. Someone you can trust. I met Neta during the first year of studies, and we became course partners and good friends. She doesn't hesitate to take ownership, to provide the best solution, and willing to help and support her partner. She treats her partner respectfully and listen. She is open-minded and willing to take action in order to complete the mutual tasks. Neta is one of my best friends also now, almost 12 years after we first met, and I discovered over the years a thoughtful, sensitive, creative and positive person with a great sense of humor. I would definitely be happy that this kind of person will be part of my team.
Credentials
-
Certified Network Associate (CCNA)
CISCO
Experience
-
Centrical
-
United States
-
Software Development
-
1 - 100 Employee
-
Customer Success Manager
-
Aug 2021 - Present
Actively nurturing customers in all tiers to deliver a tailored solution. Identifying their business objectives and goals, assessing their needs and addressing pain points through both onboarding and long-term relationships. Actively nurturing customers in all tiers to deliver a tailored solution. Identifying their business objectives and goals, assessing their needs and addressing pain points through both onboarding and long-term relationships.
-
-
-
NIQ Activate
-
Israel
-
Software Development
-
1 - 100 Employee
-
Customer Success Manager
-
Sep 2020 - Aug 2021
Instructing and guiding customers through product settings and configuration to ensure optimal strategy. Devotedly building trust and promoting customer loyalty while analyzing customer business results. Instructing and guiding customers through product settings and configuration to ensure optimal strategy. Devotedly building trust and promoting customer loyalty while analyzing customer business results.
-
-
-
Okapi AI
-
United States
-
Commercial Real Estate
-
1 - 100 Employee
-
Customer Success Manager
-
Sep 2019 - Feb 2020
Working with big Real Estate companies, defining KPIs and AI-based notifications for improving the clients’ operating income. Creating customer onboarding and engagement plans, product walkthroughs and alerts. Working with big Real Estate companies, defining KPIs and AI-based notifications for improving the clients’ operating income. Creating customer onboarding and engagement plans, product walkthroughs and alerts.
-
-
-
Capriza
-
United States
-
Software Development
-
1 - 100 Employee
-
Customer Success Engineer
-
Mar 2016 - Sep 2019
Building mobile micro-apps while applying optimal UX/UI for achieving customers’ business goals. Providing customer on-site training, ongoing technical support and being a focal point for any professional matter. Building mobile micro-apps while applying optimal UX/UI for achieving customers’ business goals. Providing customer on-site training, ongoing technical support and being a focal point for any professional matter.
-
-
-
Fornova
-
United Kingdom
-
Hospitality
-
1 - 100 Employee
-
Customer Launch Manager
-
Sep 2013 - Aug 2015
Leading the Application Engineer team, establishing good work relationships with RND, Support and QA. Closely working with Sales for onboarding new customers, gathering product requirements and specifications.
-
-
Application Engineer
-
Sep 2012 - Sep 2013
Using machine learning program for collecting and processing data for eCommerce retailers, while putting ultimate attention and care into creating the most accurate full catalog.
-
-
Education
-
2007 - 2012
Technion-Machon Technologi Le' Israel
Bachelor of Science (BSc), Information System Engeneering -
2001 - 2004
Maayan Shahar
15-Points Bagrut, Science and Technology
Community
