Nertila Ballaci

Recon Accounts / Sr. AP Specialist at Brookline Bancorp Inc
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Contact Information
us****@****om
(386) 825-5501
Location
North Chelmsford, US

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Bio

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Experience

    • United States
    • Banking
    • 1 - 100 Employee
    • Recon Accounts / Sr. AP Specialist
      • Dec 2022 - Present

    • Accounts Payable Specialist
      • Oct 2021 - Dec 2022

      Boston, Massachusetts, United States

    • United States
    • Software Development
    • 700 & Above Employee
    • Accounts Payable Specialist
      • Feb 2020 - Oct 2021

      Burlington, Massachusetts

    • Pakistan
    • Technology, Information and Media
    • 1 - 100 Employee
    • Bank Teller
      • Jul 2019 - Dec 2019

      Queensbury NY • Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. • Generally, resolves problems independently, escalating more difficult issues to management. • Processes regular Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verify currency… Show more • Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel. • Generally, resolves problems independently, escalating more difficult issues to management. • Processes regular Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verify currency, balancing cash drawer, night deposits, correct discrepancies and make necessary adjustments. Balance Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary. • Adheres to safe deposit box procedures/ operations and guidelines. • Establishes and solidifies Customer relationships by providing legendary Customer Service based on Guiding Principles, CWI, Think SMART and WOW! Shop criteria. • Educates and engages Customers in conversations regarding their current and future financial needs and educates Customers about Bank products and services. • Expected to service both lobby and drive-thru Customers. • Assist in the preparation and development of the Stores Sales Plan. Recognizing referral opportunities and initiating. Show less

    • United States
    • Banking
    • 700 & Above Employee
    • Teller
      • Apr 2018 - Jul 2019

      Woburn, Massachusetts • Establishes and maintains the bank way as the singular priority in all activities • Performs within the balancing guidelines, compliance and security procedures • Promotes refers and sells bank products and services • Provides consistent world-class customer service to internal and external customers which exceed their expectations • Resolves customer issues with guidance

    • 1 - 100 Employee
    • Sales Associate
      • May 2016 - Dec 2018

      Burlington, Massachusetts

Education

  • Universiteti i Tiranës
    Associate's degree, SOCIAL SCIENCES
    2004 - 2008

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