Nerissa Stephen

Executive Assistant to Vice President Operations at Elite Island Resorts
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Contact Information
us****@****om
(386) 825-5501
Location
Castries, Castries, Saint Lucia, LC

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Mark Grebby

An outstanding individual that performs above her level every day and delivers consistently and quality always.

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Executive Assistant to Vice President Operations
      • Jan 2014 - Present

      Role involves a significant level of confidentiality and handling of confidential information. Beyond these responsibilities, I also am responsible to: • Perform all personal assistant duties to Resort Manager and Senior Vice President Operations • Coordinate special events including resort weddings for guests • Organize professional welcome of VVIP(s) to resort as well as coordinate itineraries where relevant • Serve as liaison and communicate on behalf of Resort Manager and Senior Vice President to both internal and external customers • Assist in the coordination of resort team meetings • Coordinate support of resort emergency response and risk abatement program in tandem with other HODs • Executes any other related activities as directed by Resort Manager and Senior Vice President • Front Desk Manager, served within the post of the absence of the Manager Show less

  • Royal St. Lucian Hotel
    • Rodney Bay, St. Lucia
    • Guest Relations Manager
      • Jan 1998 - Jan 2014

      Operational focus: • Managed watersports activities • Organized entertainment activities for Royal St.Lucia and Rex St. Lucian hotels as well as events and banqueting undertakings • Oversaw daily hotel operations • Was responsible for managing Front Office team and Front Office activities Operational focus: • Managed watersports activities • Organized entertainment activities for Royal St.Lucia and Rex St. Lucian hotels as well as events and banqueting undertakings • Oversaw daily hotel operations • Was responsible for managing Front Office team and Front Office activities

    • Hospitality
    • 1 - 100 Employee
    • Front Office Supervisor
      • Jan 1994 - Jan 1998

      Primary responsibilities included: • Management of front desk operations • Processing of guest bookings • Cash management for floats and resort cash procedures • Completion and dissemination of relevant reports where needed Primary responsibilities included: • Management of front desk operations • Processing of guest bookings • Cash management for floats and resort cash procedures • Completion and dissemination of relevant reports where needed

Education

  • Cambridge College
    Bachelor's degree, Business Administration and Management, General
    2020 -

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