Nerissa Stephen
Executive Assistant to Vice President Operations at Elite Island Resorts- Claim this Profile
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Bio
Mark Grebby
An outstanding individual that performs above her level every day and delivers consistently and quality always.
Mark Grebby
An outstanding individual that performs above her level every day and delivers consistently and quality always.
Mark Grebby
An outstanding individual that performs above her level every day and delivers consistently and quality always.
Mark Grebby
An outstanding individual that performs above her level every day and delivers consistently and quality always.
Experience
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Elite Island Resorts
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United States
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Hospitality
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1 - 100 Employee
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Executive Assistant to Vice President Operations
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Jan 2014 - Present
Role involves a significant level of confidentiality and handling of confidential information. Beyond these responsibilities, I also am responsible to: • Perform all personal assistant duties to Resort Manager and Senior Vice President Operations • Coordinate special events including resort weddings for guests • Organize professional welcome of VVIP(s) to resort as well as coordinate itineraries where relevant • Serve as liaison and communicate on behalf of Resort Manager and Senior Vice President to both internal and external customers • Assist in the coordination of resort team meetings • Coordinate support of resort emergency response and risk abatement program in tandem with other HODs • Executes any other related activities as directed by Resort Manager and Senior Vice President • Front Desk Manager, served within the post of the absence of the Manager Show less
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Royal St. Lucian Hotel
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Rodney Bay, St. Lucia
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Guest Relations Manager
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Jan 1998 - Jan 2014
Operational focus: • Managed watersports activities • Organized entertainment activities for Royal St.Lucia and Rex St. Lucian hotels as well as events and banqueting undertakings • Oversaw daily hotel operations • Was responsible for managing Front Office team and Front Office activities Operational focus: • Managed watersports activities • Organized entertainment activities for Royal St.Lucia and Rex St. Lucian hotels as well as events and banqueting undertakings • Oversaw daily hotel operations • Was responsible for managing Front Office team and Front Office activities
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Rex Resorts
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Hospitality
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1 - 100 Employee
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Front Office Supervisor
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Jan 1994 - Jan 1998
Primary responsibilities included: • Management of front desk operations • Processing of guest bookings • Cash management for floats and resort cash procedures • Completion and dissemination of relevant reports where needed Primary responsibilities included: • Management of front desk operations • Processing of guest bookings • Cash management for floats and resort cash procedures • Completion and dissemination of relevant reports where needed
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Education
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Cambridge College
Bachelor's degree, Business Administration and Management, General